I asked about early check in because our flight landed at 10 and was told the house couldn’t be ready before 4 b/c it needed to be cleaned. We spent hours killing time and arrived at 2:30 and there wasn’t a single person there, so we sat in the driveway until 4. The home certainly could have accommodated an early check-in. The biggest issue is the listing is inaccurate. It says the home sleeps 10 and has two futons. There are NO futons—only one king bed and two queen beds. The “game room” has a regular couch that doesn’t convert. This home sleeps six. The kitchen was the worst equipped we’ve seen. No baking sheet, pizza pan, oven safe pans, mixing bowls, pizza cutter, dish towels, scrub brush, or enough silverware. The dishwasher leaked, the lower oven didn’t work properly, and the sink took forever to get hot water. We bought groceries to cook and couldn’t make several meals because basic items were missing. The primary shower had almost no pressure or hot water. We all had to share one shower. Every TV remote had dead batteries. The bedroom fans only work if the lights are on. They run on the same wire and switch. There were no dressers or hangers, live out of your suit case. and each guest got exactly one towel for the entire stay. No extras. Women need 2. Hair and body! The pool was clean and the kids enjoyed it, but it was too cold for the adults to enjoy it. We got a house with a pool to enjoy after hiking so that was disappointing