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4/10 Poor
john p.
15 November 2023
Enjoyed Gulf Shores but am disappointed with Gulf Shores Rentals
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our rental property was very nice but in need of updating. Accessibility to beach was good and the view was spectacular. Unfortunately we were not informed that the access to the beach from Surfside Shore would be closed the last three days of our stay due to beach restoration. The restoration was announced but the exact dates were unknown. Since our reservation was was made only a month prior to our arrival, I feel we should have been informed of the possibility of beach access being closed from the property. Had I been informed by Gulf Shores Rentals, I may have adjusted my vacation time or property location. When I informed Gulf Shores Rentals I was given an apology where as at least one night rental fee or other compensation should have been granted. I see on Facebook that others who were renting the same week received some form of compensation.