10/10 Excellent
Clayton C.
2 July 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Excellent Room/Resort not quite ready
The room was fantastic! The location was amazing! The beach had a private beach feel to it. The resort, however, (Encantame Towers) maybe opened a bit too early. They had water problems causing some amenities to temporarily close a few times, and Wi-Fi issues as well. I thought the cafe/Starbucks/convenience shop which sells water and other drinks, closed too early (6pm- and that’s their late summer hours-usual time is 3:30). This place is located in the lobby and should allow guests to purchase things from the drink coolers (water, canned beer, soda) all night. The swim up bar was nice but it also closed early because of water issues. But even when they had water, they close early at 7:00. This leaves a very nice, but very pricy on site restaurant as the only place to get a drink of any kind after about 7:00 pm. The Pools also close at 10pm and don’t open until 9am. This aspect wasn’t horrible, however having to go sit in our rooms by 10pm instead of relaxing at the pool with a drink while on vacation in Mexico seemed a bit like a forced curfew. All that being said. It will be a beautiful resort when it is complete for sure. The room itself was again, amazing and had everything my family and I needed.
Clayton C.
Stayed 3 nights in Jun 2023
