6/10 Okay
Judy O.
28 February 2024
Liked: Check-in, communication, location
Disliked: Listing accuracy
If only
Great location but beware of several things. The first unit we were put in was horrible. It was absolutely nothing like what was pictured, was old, had no room to even store a box of cereal, had a beat up leather couch that was easily 20 feet from the television, no drawer that closed properly and without disturbing an adjacent drawer, and finally particles from the particle board cabinets that landed all over the stove the next day. Thank god, for a helpful property manager, Sebastian, who got us moved after much complaining, to a better room. Though still far different and less well-appointed than the picture, it was a significant improvement to the first unit. However, it was on the street, suffered a lot of street noise, and to top it off, the pool attendant dragging furniture on cement every morning at 6:45. The internet was impossible, knocking us off every couples hours and requiring log in each time. The epitome came when the a/c went out the last week. That necessitated opening sliding doors which not only compromised our feeling of safety, but exposed us to such constant and intense street noise that sleep became impossible. To the credit of the property manager, they let us out of our prepaid booking early. However, that resulted in us moving to a hotel that was more expensive and less room. The bottom line is BECAREFUL. YOU PAY A FORTUNE FOR SOMETHING VERY SECOND RATE.
Judy O.
Stayed 27 nights in Feb 2024
