6/10 Okay
Jennifer G.
23 April 2024
Liked: Check-in, location
Disliked: Communication, listing accuracy
Not as Advertised, issues never resolved.
Original assigned unit not cleaned - was moved to another unit. Trash not picked up for weeks
Smoke detector in kitchen not hooked up - never fixed
Dirty/clogged air conditioner filter - had to remove it. Never fixed. Affected air conditioning.
No light in steep outside stairs (safety issue) - never fixed
No table for dining - just island seating with backless stools that are too high for the counter and that does not accommodate 4 adults. Advertised dining area for 4.
No table space - Had to buy a TV table to have a workspace for my computer
No TVs in bedrooms - only 1 TV that broke after the 1st week. No TV for 7 days despite repeated contact from me and VRBO. Would promise to replace and didn’t. Would not respond to messages. After 7 days (and VRBO involvement) replaced with a TV from the downstairs unit.
Fan in the 2nd bedroom didn’t work - never fixed and my guest had trouble sleeping.
No carbon monoxide detectors as advertised
Not enough towels and supplied towels were thin and some were stained. Bought extra towels.
Windows and baseboards not clean
Not enough cookware. Had to buy a large frying pan (only 2 small pans) Had to buy extra mixing bowls. Shower had nowhere to put shampoo, No safety bars.
Outside not well kept. Firepit was stones on sand.
Advertised with a hot tub - none
Updated areas, appliances were nice.
The host eventually offered a partial credit, but has not responded to my numerous emails regarding arrangements for this.
Jennifer G.
Stayed 30 nights in Mar 2024