This place needs to be taken off the site. This was the first time I ever used VRBO, and most likely my last. I was so disgusted by how dirty the listing was, and the fact that the only refunded me partially for my stay.. as I was forced to stay up until 2am taking videos and photos off all the dead bugs, dirt, grime and disgusting condition the place was in.. trying to even see if i could sleep there, I had to contact the host and send photos of all the proof.. and tried to get them to get a cleaning team there in the am.. which never happened.. I was beside myself trying to figure out what to do and where to go while waiting for this cleaning team that never showed up. I contacted customer support in the morning, only to find out that I had to call the care team, and since I was not from this country.. I couldn't. so I had to spend the morning at a starbucks where one of the kind employees let me borrow thier phone to call support. Had to spend hours emailing photos of all the dirty areas, and find a hotel to stay at and pay more while i tried to get a refund. The host wanted to move me to another property.,, without me seeing it first and tried to make me sign a waiver saying I would fight for a refund, which I wouldn't do. The place was DISGUSTING.. dead cockroaches on the floor, half an inch of dust on fake plants, cobwebs everywhere.. black mold coming out of vents, custies inside bed sheets.. stained towels. The list goes on. and in the end they would refund me.