4/10 Poor
Kelly B., Dry Fork, Va
10 September 2023
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Read before booking
This is a long but honest review. We stayed in this property Labor Day weekend 2023, Friday-Monday. We arrived very late Friday night and went straight to the condo to go to bed. Note, we had not been on the beach at all before arriving to the condo. Linens felt damp and sand was in our beds although they looked clean. Called to inquire on additional towels Sun, was told we would be billed if we needed towels. Ok, I instacarted additional towels for our family. We had to use bath cloths to wash dishes as there was only one dish towel in condo, and no dishcloth. Coffee cups were dirty and had to be washed before using them. Beds were uncomfortable and old. Bath towels and bath cloths are white…I was charged 40.00 of my deposit for “stained” towels. White towels do show everything…not sure why they chose white unless this is their shtick to keep your deposit. Just wanted people aware of this before booking. We followed all instructions given to us, and the property was left as clean as when we arrived. I have emailed Big Fish Rentals to let them know my dismay at keeping part of my deposit. Crickets. The location of the condo is great, but there are other rentals in the area that will not keep your deposit over “stained towels”. I know this as I have stayed at these places. I would suggest skipping this one, or bringing your own towels for use. White towels are probably not the ideal color for multiple use Beach stays and with no dish cloths. But hey, what do I know?
Kelly B.
Stayed 3 nights in Sep 2023
