2/10 Terrible
Emma S.
20 March 2023
Disliked: Cleanliness, communication, listing accuracy
Stay away. I try not to leave a bad review unless it’s truly warranted.
I attend an annual conference in Apopka, Florida in the spring time and instead of staying in my usual hotel, we decided to make this our first family vacation after 4 years. This home seemed to suit our needs but I was wary when there were no reviews. I became even more skeptical after booking when I saw two new reviews that seemed to be the complete opposite of each other.
I believe the host does make some attempt to seem welcoming and friendly. But upon my arrival, I found Burnett and a woman with a windex bottle and the garage (which we would later not have access to) wide open. My mom in law is highly sensitive cleanliness wise and has allergies. The owner assured me at least twice before my arrival that the house would surpass my expectations.
This was not the case. As soon as I walked into the home, I did find dead bugs in the corner of the baseboards and general dirt / sand like material all over the tile as I walked. I could not locate the vacuum at the time (which is much too bulky to use on tile anyways as I would later find) so I had to sweep all the living spaces where there is tile as soon as I arrived; I didn’t even get to bring in my suitcase after a long 3 hour drive.
We were greeted with nearly empty bottles (think 0.25 ounces left!!!) of dish soap, hand soap, dishwashing liquid, and the laundry detergent was also almost done. We found an OPEN box of pasta and two old old old looking bags of coffee. The coffee machine was in the pantry. There were enough trash bags to last our stay but we were stuck purchasing the aforementioned as well as shampoo, toilet paper, and paper towel. Definitely not what I was expecting to do in this stay!
The first night sleep was terrible. The smoke detector kept beeping and we couldn’t locate a battery to replace the dead one with. As soon as it hit 8 am, I placed a delivery order for a battery in order to stop the beeping as to try and get some rest the next few nights. My family in the next bedroom complained that the bedroom seemed to be a Full size and not a queen size mattress. It was also extremely uncomfortable. I kid you not, we had to make a bed on the floor. You will not find any extra pillows in the closets either. We were greeted with a dirty toilet, toothbrush holder, used soap bars, and a filthy pool.
On top of all this, the owner informed me he entered the home to place a $5 comp for the battery. This is beyond unprofessional/ invasion of privacy. Terrible experience.
Emma S.
Stayed 4 nights in Mar 2023
