8/10 Good
Amy W.
25 August 2024
Liked: Location, listing accuracy
Disliked: Check-in, communication
Ok, all in all
Pros: The unit looks exactly as pictured. Nice little kitchen, living area, and bedroom. A/C kept it cool, which is always a plus! We were only there one night, so didn't dig around much in the kitchen, but it seemed to have all of the necessities. The oceanfront location was fantastic, of course.
Cons: The building itself looks pretty old and dated. You can tell they work to keep it up, but it's an old building on the beach--it's bound to look worn.
* We expected there to be the "starters kit" of paper products and soap, as we've had in any rental we've ever been in and as was listed. When we got there, anxious to use the restroom after a long drive, there was a roll of toilet paper with 6 squares left on it and only an empty paper towel roll under a dirty sink. I would never expect to have to run out for TP upon arrival--this was unacceptable to me.
* I was unimpressed with the property manager. We never received an email containing check-in information prior to our arrival (which she claimed was sent, but I never received). When I reached out, I found her communication to be curt and bordering on rude (when your only communication is via email, a simple "you're welcome" or a "I'll take care of it" go a long way). "Check your email" isn't the greatest reply... We did receive an automated email checking on our stay to see if we needed anything, received 6 hours after we had to check out.
*The unit had a musty smell. Not atypical for this area, though.
Amy W.
Stayed 1 night in Aug 2024
