2/10 Terrible
Patrick L.
10 April 2024
Disliked: Communication
Terrible Host
Two days before we were to leave the host cancelled our original booking (original house booked 8 months in advance), unforeseen circumstances. Said she had another comparable house but wouldn’t charge us for heating the pool. With no options we had to take this house. At first she was just gonna send us code when we got there to new place with old booking still active. I requested cancel because the rate was cheaper than original booking. Long story short, there is no heater in the pool. I asked her a few times and she said she would send over someone to look. No one showed. I checked all over and there is no heater for this pool. I called her out on it and she said heater is in the pump and when it’s running it’s heating the pool. (No heater in pump)). She said she would get someone out to have it run the whole time to get pool warmer. No one showed. Run away from this property management company, can’t trust anything they say and they don’t care.
Patrick L.
Stayed 7 nights in Mar 2024
