Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort

Photo gallery for Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort

An aerial view of a coastal resort area with multiple high-rise hotels, a sandy beach, and surrounding greenery.
A spacious living room with a sofa set, a coffee table, and a TV. There is a dining area with chairs and a table in the background.
A balcony with a white table and chair, overlooking a beach and ocean.
A pool area with a glass ceiling, lounge chairs, and a view of the surrounding landscape.
A spacious bedroom with a large bed, a sitting area with a chair, a balcony with a view, and a ceiling fan.

Reviews

9.4 out of 10
Exceptional

Highlights

  • The great outdoors
    Guests love the outdoor space here.
  • On the beach
    A rare beachfront property in the area - enjoy direct access to the sand and sea.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
2 bedrooms2 bathroomsSleeps 6

Popular amenities

  • On beach
  • Heated pool
  • Spa pool on site
  • Garage parking available
  • Kitchen
  • Washing machine

Explore the area

View map
Miramar Beach, FL
  • Place, Miramar Beach
    ‪16 min walk‬
  • Place, Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links
    ‪3 min drive‬
  • Place, Grand Boulevard at Sandestin
    ‪3 min drive‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪42 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

2 Single Beds

Other Space 1

1 Double Sofa Bed

2 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Balcony

About this property

Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort

MORE VACATION. MORE FLEXIBILITY. THE GIBSON DIFFERENCE AT TOPS’L.

BOOK WITH CONFIDENCE: This listing clearly identifies every amenity included with your stay. Gibson guests receive professionally managed accommodations, local 24/7 support, and exclusive vacation benefits—without being required to book through the resort’s onsite lodging company.

Experience breathtaking Gulf views from your private, extra-large uncovered balcony at Beach Manor 404! This oversized balcony is one of the largest in the resort—perfect for entertaining, dining al fresco, or simply relaxing in the warm coastal breeze.

The master bedroom offers its own private entrance to the balcony, while the guest bedroom is furnished with two twin beds, making it ideal for family or friends. For additional sleeping arrangements, the living room includes a queen-size sofa sleeper to comfortably host extra guests.

The modern kitchen comes fully equipped with everything you need for dining in. Whether you’re preparing a quick breakfast or a full dinner, you’ll have all the essentials at hand. This condo also features two full bathrooms and the convenience of a washer and dryer, so you’ll feel right at home. Bed and bathroom linens are provided—just don’t forget to pack your beach towels!

Located in the Tops’l Beach and Racquet Resort’s Beach Manor building, this condo places you directly on the soft, sugar-white sands of the Gulf. Just 10 miles east of Destin in the Miramar Beach/Sandestin area, the resort offers the perfect blend of fun and relaxation for all ages. While you’ll enjoy a peaceful, beachfront escape, you’ll also be just minutes from shopping, dining, and activities. A nearby nature preserve adds to the stunning surroundings, offering scenic beauty, glimpses of local wildlife, and a more serene beach experience.

Enjoy a variety of amenities during your stay:
• Poolside Relaxation – Enjoy access to the sparkling Beach Manor community pool.
• Beach-Ready Comfort – Two lightweight chairs and an umbrella are provided in the unit, making your beach days easy and breezy. Beach chair rentals are available from the resort vendor for an additional fee.
• Seamless Arrival – Skip the front desk with keyless entry. Your access codes will be texted by 4 PM on arrival day. (Check-in: 4 PM | Check-out: 10 AM)
• Complimentary Resort Shuttle – Enjoy complimentary tram service throughout the TOPS'L Resort and to Grand Boulevard aboard the Sunline Shuttle. Whether you're heading to the beach, dining out, shopping, or exploring the resort, convenient transportation is available throughout your stay.
• Stay Connected – Complimentary high-speed Wi-Fi keeps you plugged in throughout your stay.
• Outdoor Games & Activities – Challenge friends to shuffleboard, shoot hoops on the basketball court (bring your own ball), or enjoy a round of mini golf and practice your swing on the putting green.
• Pickleball Courts – Play a round of pickleball for an additional fee. Scan the QR code at the court to reserve play time on the Court Reserve app.
• Wellness Anytime – Stay on track with your workouts at Beach Manor’s convenient ground-floor fitness center.
• Peace of Mind – 24/7 guest support ensures help is always just a call or text away.
• Certain amenities—including Club TOPS’L, the Gulf-front Club pool, Blue Dunes Grille, the Club TOPS’L fitness center, tennis facilities, spa, sauna, and steam rooms—are independently operated by TOPS’L Lodging Company and are not included with this reservation.

Nearby points of interest:
• The Village of Baytowne Wharf – Stroll through a vibrant bayside village filled with dining, shopping, and family-friendly entertainment.
• Grand Boulevard – Explore upscale boutiques, fine dining, and a luxury movie theater, all in an open-air setting.
• Silver Sands Outlet Mall – Shop designer brands at one of the nation’s largest premium outlet centers.

* NO SMOKING/NO PETS
* Renter must be at least 25 years of age.
* The Beach Manor garage has a clearance of 6'5''. Parking is not available for vehicles that exceed this height restriction. Additionally, wider vehicles should exercise caution, as the garage includes narrow turns that may be difficult to navigate.

All information provided is deemed to be correct but is subject to change.

Sandestin® is a registered trademark of Sandestin Investments and is used for location purposes only.

**Snowbirds love our monthly vacation rentals!**
Escape the winter with a snowbird-friendly getaway to the sunny, warm weather of the Florida Emerald Coast. Snowbird rentals are available from November to March. Snowbird rates apply for monthly bookings beginning on the 1st of the month, with a check out on the 1st of the month. Contact us today for your personalized quote!

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 36095vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Miramar Beach

Located in Miramar Beach, this condo is near theme parks and on the beach. Destin Commons and HarborWalk Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miramar Beach and Santa Rosa Beach. Looking to enjoy an event or a game while in town? See what's going on at Bluewater Bay Tennis Center, or consider a night out at Club LA. Jet skiing, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with cycling nearby.
Map
Miramar Beach, FL

What's nearby

  • Miramar Beach - 16 min walk - 1.4 km
  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - 3 min drive - 2.2 km
  • Grand Boulevard at Sandestin - 3 min drive - 2.8 km
  • Topsail Hill Preserve State Park - 3 min drive - 2.8 km
  • Baytowne Wharf - 4 min drive - 3.2 km

Getting around

  • Fort Walton Beach, FL (VPS-Northwest Florida Regional) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Whataburger - ‬5 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Sandcastles Restaurant and Lounge - ‬5 min drive

Frequently asked questions

Does Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort have a pool?

Yes, this property has a pool. Pool types include heated pools.

How much does it cost to stay at Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort?

As of 14 August 2026, prices found for a 1-night stay for 2 adults at Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort on 31 October 2026 start from NZ$2,141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort?

On-site parking is available at the property.

What time is check-in at Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort?

Check-in begins at 4:00 PM.

What time is check-out at Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort?

Checkout is at 10:00 AM.

Where is Beach Manor 404 - Beachfront condo, HUGE Balcony! Family Resort located?

Nestled on the beach, this Miramar Beach condo building is within 2 mi (3 km) of Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links, Miramar Beach and Raven Golf Club. Choctawhatchee Bay and Topsail Hill Preserve State Park are also within 2 miles (3 km).

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 70 out of 90 reviews
Rating 8 - Good. 12 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

8.6/10

Cleanliness

9.2/10

Check-in

9.4/10

Communication

9.4/10

Location

8.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Michelle F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect spot for our group. Great views, outdoor spaces.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Sarah P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fall Break Getaway

Cute place! Awesome balcony, super close to the beach.
Stayed 3 nights in Oct 2022
Response from VrboOwner on 2 November 2022
Thank you so much for leaving us a review, Sarah! It is wonderful to hear that you had a great time, and we look forward to your next visit!
Verified review

10/10 Excellent

Mary R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome

It was in the perfect location. Easy walk to the beach.
Stayed 3 nights in Aug 2019
Response from VrboOwner on 21 March 2020
Hi Mary, Thank you for the wonderful review! We hope you and your family had a wonderful time at Beach Manor and thank you for choosing Gibson Beach Rentals.
Archival

10/10 Excellent

Liz D.

July 2016 Stay

Had a great time! Fireworks were awesome too. Condo was very clean and comfy. 2nd time at beach manor but this unit so much nicer by far!!
Response from VrboOwner on 21 March 2020
You picked one of our absolute favorites at the Beach Manor. These Owners take pride in their condo and are always updating and ensuring the unit has top-notch furnishings and supplies. We are so happy you enjoyed your stay with us and hope to see you soon again!
From a partner site

10/10 Excellent

Clayton W.

Tops'l

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great Condo, would do it again.
Stayed 5 nights in Jul 2023
Response from VrboOwner on 9 August 2023
Thank you for your review and kind words! It is wonderful to hear that you had such a great time, and we hope that you visit us again soon!
From a partner site

10/10 Excellent

Mary R.

Sandestin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a lot of fun. It was a quick trip but every minute was enjoyed
Stayed 3 nights in Aug 2019
Response from VrboOwner on 21 March 2020
Hi Mary, Thank you for the wonderful review! We're happy to hear you and your family had a wonderful time at Beach Manor. Thank you for choosing Gibson Beach Rentals and we're looking forward to having you book with us again.
Archival

10/10 Excellent

Raphael R.

Great vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The apartment was perfect, way more than we expected, the location is awesome, right at the beach. Looking forward to the next time!
Stayed 8 nights in May 2016
Response from VrboOwner on 21 March 2020
Thanks for taking the time to leave us a review. We are glad you enjoyed your time here and look forward to seeing you again soon!
From a partner site

10/10 Excellent

Dan C.

Tops'l Beach Manor 0404

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great Property! Excellent location and views, right on the beach. Beach side pool with bar service!Lot's of other amenities. Great centralized location in Destin, close to everything! Highly recommend!
Stayed 6 nights in Mar 2022
Response from VrboOwner on 6 April 2022
Thank you for your review! We are so happy that you enjoyed your stay with us, and that you found everything to be conveniently located. We are excited to welcome you back again soon!
From a partner site

10/10 Excellent

Carol D.

Month in Paradise

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love coming to San Destin for the month of November. We stayed at Tops’l this trip and it was lovely. Loved the pool, hot tub and restaurant on site. There is so much to do in that area, biking, beach, restaurants. Gibson has always been very good with all arrangements and any issues that may arise.
Response from VrboOwner on 6 December 2022
Thank you so much for your review, Carol! We are delighted that you chose to stay with us again this year, and are thrilled that you had a wonderful time. We look forward to welcoming you back!
From a partner site

10/10 Excellent

PAUL K.

October 2020 Stay

We rented Beach Manor #404. We were pleased with the unit and the service from Gibson. Please leave instructions to operate the TV in the living room. Other than that everything else was excellent.
Response from VrboOwner on 15 June 2022
Thank you Paul, we are so glad you enjoyed your stay! Come back and visit us again! :)
Archival

10/10 Excellent

Lisa H.

Great View from the Patio

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our stay at Beach Manor 404! The condo was clean, and had every item we could have needed (even an electric air compressor to put air in our floats!) The condo is beautiful and the patio is huge. We really enjoyed sitting on the patio in the evenings enjoying the view of the ocean.
Response from VrboOwner on 30 May 2022
Wow! It sounds like you guys had an absolute blast. We are glad to hear everything went perfect: a clean condo, perfect amenities, and more room than you know what to do with! Next time, we are coming on vacation with you guys! See you soon :P
Archival

10/10 Excellent

Elizabeth A.

Speing Respite

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was nicely decorated and CLEAN. Great kitchen for cooking which I really enjoy.the Balcony is huge and since ther are walls and not bars would be nice with little ones. I was ill when I arrived and didnt get out much other than beach walking and sun bathing. I would love to stay again.
Response from VrboOwner on 26 April 2020
Thank you for your review. We're glad you enjoyed your unit. Unfortunately, we cannot do anything about the balcony layout as that is something the building association looks after. We hope the next time you visit that you're feeling better to fully enjoy your vacation. Mention our 5% Repeat Guest Discount when making your next reservation!
Verified review

10/10 Excellent

Carly B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Carly Biehl

Beautiful property and room. The master bedroom mattress is in need of being replaced. We had to lay sideways due to a huge dip in mattress. The cause of major back pain. The room otherwise was amazing, would definitely rent this condo again. Thank you
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Sherry W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beware of fees

This unit charges a service fee for VRBO & then books you through Gibson rental charging another host fee - beware
Stayed 5 nights in Jun 2024
From a partner site

10/10 Excellent

Ginger R.

Great condo

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great condo but bring your own beach towels, toilet paper, trash bags, dish soap, coffee grinds, and coffee filters. Beautiful condo but not very well stocked. The balcony is amazing but not very private, there are many people out on their balcony about the same time. When we showed up, it was clean and ready for us. The beds were comfortable and everything in the kitchen works well.
Stayed 5 nights in Jun 2022
Response from VrboOwner on 29 June 2022
Thank you so much for your review! We are happy to hear that you enjoyed your visit, and hope to welcome you back again soon!
From a partner site

10/10 Excellent

Tara M.

Beach Manor 0404

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family’s week-long stay in Beach Manor 0404 was wonderful! Easy access to the elevator, and beautiful sunrises every morning. This condo is on the east side of the building, so you won’t get to see sunsets but the large patio is amazing for taking in the ocean anytime. This was our second time staying in Beach Manor so we clearly love the location, and it was also our second time renting through Gibson Rentals because they’re so professional and they never disappoint. Thank you for a great vacation!
Response from VrboOwner on 12 October 2023
Thank you for sharing your positive experience! We are delighted to have hosted your stay and look forward to welcoming you back!
Archival

10/10 Excellent

John C.

John Creedon rental review

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice unit, well decorated and comfortable. The only negative was the sliding glass doors (shown in the pict to the right). The doors are in need of maintenance/lubrication. Both screen doors and one of the glass panels are binding and not sliding well. Other than that - it was all good.
Stayed 6 nights in May 2016
Response from VrboOwner on 30 July 2021
The emerald water and powder white sand is calling! Time to come back to the beach? We really appreciate you being a customer. We’re here for you anytime.
From a partner site

10/10 Excellent

Linda K.

Secluded in the middle of everything!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our first stay in an upscale resort was a tremendous success. The unit is spacious, well equipt, and perfectly located. Beach Manor is also the closest to the beach, so you hear the surf and can see it from the huge balcony for a fraction of what beach front would cost. It is also a long drive or walk from busy 98. You don't even know it exits. But it is also almost directly across from Grand Boulevard and Baytown Wharf and a few minutes from SilverSands outlets. You couldn't ask for a better combination. Great unit, great location.
Response from VrboOwner on 20 May 2022
Jim, we are delighted to hear that you had such a great stay! This resort is truly a hidden gem yet situated very close to all of the conveniences and activities in the area. We too are glad you discovered this beautiful resort and are happy that your accommodations were comfortable. Thank you for the great review and we hope to see you again!
From a partner site

6/10 Okay

Terri R.

Enjoyed but no privacy with workers on balcany

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed in June and was told there were upgrading going on in the complex...however was not told that the men were using our LARGE deck as a staging area. We were therefore unable to use the large deck that we were looking forward to enjoying. In addition, we were not able to open the curtains to enjoy the sun because when we did the men were there staring back at us. Otherwise, we enjoyed to place. It was very clean and sufficiently supplied.
Stayed 5 nights in Jun 2023
Response from VrboOwner on 11 June 2023
Thank you for taking the time to leave us this review. I am disappointed to hear that your stay was less than ideal. Communication is important to us, especially regarding the construction efforts in the community. To ensure our guests are made aware, we outlined the balcony closures on our online listings as well as in our rental agreements. In addition, all reservations staying in affected areas received a construction discount that was applied in the online rate. I am happy to hear that you enjoyed your stay overall, and hope to welcome you back soon!
Verified review

2/10 Terrible

Connie S.

Liked: Communication
Disliked: Cleanliness, listing accuracy

Very dirty & worn out, terrible!!!

As much as I appreciate the rental company trying to make it right, it was too late. The property was in I’ll repair & extremely dirty. Old dirt! I’ve never had to spend so much time cleaning on a property before. There was NO inspection done prior to renting out. Bad for VRBO & Gibson Beach Rentals, Tops’L Beach Manor 0404
Stayed 27 nights in Feb 2023
Response from VrboOwner on 5 August 2026
Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet the standards we strive to provide for our guests. We appreciate your acknowledgment that our team attempted to assist during your stay. We understand, however, that arriving to a property that requires additional cleaning and attention can significantly impact your vacation experience, and we regret that the condition of the home fell short of expectations. Cleanliness and the overall condition of our properties are extremely important to us. Your feedback regarding the inspection process and the condition of the unit has been shared with our housekeeping and operations teams so we can continue improving our procedures and guest experience. Thank you again for providing this feedback. We appreciate the opportunity to learn from your experience and remain committed to providing clean, comfortable accommodations for our guests.
From a partner site

10/10 Excellent

Jenni M.

A wonderful week at the Tops’l Beach Manor

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property rental was exactly as pictured. Upon arrival property was clean. Property manager contacted us early on day of check-in and we were able to check-in earlier than expected which was great since we got into town early. I used a previous renters advice and we brought our own paper towels, paper plates, plastic silverware, Kleenex’s, TP, dish soap and beach towels. The poolside bar and grill does not accept cash, so take your card to the pool with you. My kids enjoyed the poolside activities daily and the evening movie. They also enjoyed playing putt putt golf. We would definitely recommend this resort to others and plan to come back!
Stayed 4 nights in Jul 2022
Response from VrboOwner on 24 July 2022
Thank you so much for your review! It is wonderful to hear that your family had such a nice time with us, and we are looking forward to welcoming you back soon!
From a partner site

4/10 Poor

Kira S.

our Anniversary vacation

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We liked the location and the view from the balcony, wish there were more comfortable lounge chairs bed sheets were clean and bed was comfortable.The condo wasn't very clean, the floors were very dirty and dusty, couches and chairs had multiple stains on them. No extra blankets, no salt or pepper available, only one trash bag in the kitchen and 1 pack for dishwasher, and no sponge for dishes. no map of the property, and nothing to grab hot pot from stove. TV and Wi-fi worked very bad. Overall the condo is outdated but we still enjoyed the ocean and pool.
Stayed 9 nights in Jul 2024
Response from VrboOwner on 13 September 2024
First, I want to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We hope you give us a chance to earn back your trust.
Verified review

2/10 Terrible

Rob O.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy

Extremely disappointed

I rented this unit because of the big balcony that I saw on the photos. We stayed for 5 nights and were unable to use the balcony at all. Construction at the building, that I knew about, was staged on our balcony. I was not made aware of this. We couldn’t even open our blinds as the workers were on our balcony from 7:45 am to 5pm everyday. I hope that future guest will be better informed than my family was. I never would have rented this unit had I known I couldn’t use balcony or even opened the blinds. Vacation was ruined the minute we got there
Stayed 5 nights in Jun 2023
Response from VrboOwner on 20 July 2023
Thank you for your feedback. We are disappointed to hear your stay was less than ideal but thank you for taking the time to write a review. Communication is very important to us, and we do include verbiage in our rental agreement and online listings regarding construction when construction takes place. Your feedback will be shared with our operations team so that we may continue to improve upon our guest experience.
Verified review

6/10 Okay

EMILY S.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in

Spring break getaway

Before we left for our 16 hour drive I called to confirm or reservation because it was not showing up on my trips in my vrbo app. The reservation was confirmed and I asked about getting in early to our condo if it was available and she said yes that should not be a problem-the condo looks like it was clean and just needed the inspection to verify and I was supposed to call in the morning when we got there. We got into town and called, was told it was not available, but if we wanted to pay an early check in fee of $115 + tax, they would see what they could do. Very unhappy that was not communicated to us when I called the previous day, otherwise I would have adjusted our travel time/plans. We ended up paying the money for early check in but we were really unhappy about them saying it was ready, but then not ready unless we paid, then all of a sudden when we paid the early check in fee, it was ready.
Stayed 6 nights in Mar 2024
Response from VrboOwner on 8 May 2024
Thanks for much for leaving this feedback for us. I can certainly understand the confusion regarding the early check-in procedures. We definitely want to give our guests early access whenever possible and have a paid and courtesy check-in procedure. If the unit is ready a few hours early we automatically give our guests access completely complementary, but we also have a paid service that gives our guests even earlier access. Looking into this for you, our agent worked with our hospitality team to prioritize your arrival and secure you a 10 AM check-in for a fee, but you may still have been able to check in a few hours early had you not opted for that. I hope that you enjoyed your stay, and would love to welcome you back!
Verified review

8/10 Good

Rosemary W.

Liked: Check-in, communication, location, listing accuracy

Rosie’s trip

Being familiar with the area, thought the overall property was very well kept for the age. Loved the location and interaction with everyone from the guys out at the beach who aided with the “beach wheelchair”, cleaning lady in the lobby, gal at the pool restaurant next door and of course the interaction with person at Gibson. The overall condition of the unit was somewhat concerning. The place had had a few upgrades, but needs an overall. Back of the doors needed cleaning. Curtains/ drapes need replacing. I was concerned about mold and mildew (my husband is a cancer patient). The huge patio was great and I considered hooking up the hose to clean it, but couldn’t find a faucet. Very soiled. Walked out barefoot and my feet were black. Bathroom doors were to narrow for my husband’s walker. Just a sign of the times and we made due. We would stay at the location again, but a different unit. Thanks Rosemary
Stayed 5 nights in May 2024
Response from VrboOwner on 13 September 2024
Thank you for leaving a review of your stay! We appreciate your comments and will share your feedback with our team so that we may always focus on improving our guest experience. We are so glad you had a great vacation and hope to welcome you back soon!

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Hosted by Gibson Beach Rentals, Inc.

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