2/10 Terrible
melissa S.
25 November 2023
Liked: Communication
Disliked: Cleanliness, check-in, location, listing accuracy
Savor Chalet Thanksgiving
Went here for relaxing thanksgiving three night stay. Everyone says the Poconos are nice.
From the photos I saw of this property online it looked large and very clean. I was very excited about going here with my out of state family. We arrived at night time, so I couldn't really see any landscape.
Suffice it to say, home was outdated and in need of many repairs. I took photos because I could not believe my eyes. The fridge, and the showers were clean, the micorwave was in good shape. Thats all I can say I was satisfied with. No one is as sad or disappointed as me. I really really wanted to show my family a good time. Rentals I had stayed at before were excellent. Everything was provided! All I had to do was show up. This was not that way. I can't justify the things that were unacceptable to me, all though I tried, I really did. I am not the only one, there were three families there total.
This is how I sum it up: 3 laundry pods, 3 trash bags light switches that didnt work, clocks that were not set with the curent time, in fact only one clock in the chalet had the correct time, kitchen clock was dead. Blinds in downstairs bedroom, UPSIDE DOWN and did not work. My husband checked them, and said they weren't even hung correctly. Being unable to close them, everytime I get up nightly to go to restroom, it set off outside motion sensors. The list goes on....
melissa S.
Stayed 3 nights in Nov 2023