In summary, my wife and I went on our honeymoon and booked a property that seemed clean and pleasant from the listing. However, upon arrival, the door handle fell off immediately. We then noticed dust on the wall above the bed, and when we inspected the bed, we saw that all the bedding, including blankets, covers, pillows, and the bedspread, was dirty. Additionally, one of the lamps was broken, the switch having been completely torn off, and a handle was missing from the curtains in the living room. The dishes were also dirty.
I contacted the host to report these issues, and their solution was to have us sleep on the couch in the living room, which was stained and filthy, and assured us that a cleaning crew would come the next day. When the cleaners arrived, they only spoke Spanish, so I had to use Google Translate to communicate. Despite my efforts, all they did was change the bed covers, leaving the dust on the wall for my wife and me to clean ourselves, and none of the other problems were addressed.
We received no compensation for these issues, and after eight days of going back and forth with the host, they insisted that the cleaning crew had resolved all the problems and refused to offer any reimbursement.