Your comfort and enjoyment are our top priorities. Our friendly and professional staff are always readily available to meet your needs. Simply contact us via message or you may also stop by the front desk or concierge desk in-person where our staff will be delighted to assist you directly. You can reach our front desk at any hour.
Our concierge service is also reachable 24/7 to answer questions, provide recommendations, arrange reservations, order transportation, or schedule activities during your stay.
For minor room service requests, just leave the 'Please Service My Room' door hanger outside your door before heading out for the day and our housekeeping staff will tend to the requested items.
If any issues arise at all during your stay with us, large or small, please notify us right away so we can resolve matters to your complete satisfaction. We take immense pride in offering first-class hospitality and wish to know the moment something falls short of excellent. Our sole desire is to cater to your every whim so that you may fully relish these magical memories overlooking the Great Pyramids from our delighted oasis.