6/10 Okay
JENNY S.
16 January 2023
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Great location but Condo in POOR condition
I reached out to the management company informing them of numerous issues with this aging unit. Many things need to be replaced/repaired. I even sent a list at the beginning of our stay:
1. The dishwasher doesn't really work, only to rinse. There are no wheels on the bottom rack; does not slide in/out; must be lifted out for use; spinning mechanism cannot spin so dishes do not get cleaned!
2. Microwave works, but bottom of the door is cracked in half.
3. Pots/pans/cooking utensils/knives– terrible condition; all need to be replaced.
4. Whole kitchen: Old/NOT maintained. Fridge made LOUD noise, repairman came next day; then fridge froze all food so we kept turning temp up. Tile countertops cracked; huge grout spaces hard to clean; countertop edges chipped/falling apart; cabinets & shelves need to be replaced.
5. Broken dining room chairs.
6. None of the beds have mattress protectors! As frequent travelers– it is unhygienic not to have mattress protectors! Putting a 2nd fitted sheet over the bed gave me a little better piece of mind, so I appreciate Management sending over extra sheets, as requested. Also, the bedding is worn/shabby.
7. Unit has some new flooring; the installers simply used additional wood edging on top of the original molding. In the King bedroom, at least 1 piece of molding is not connected, leaving several sharp nails sticking out. Not safe!
8. None of the bathroom fans work- are all old/ broken- should be replaced.
9. Very few of the light switches work.
10. This is a ski condo, so there should be places to hang gear! With 3 lock-out closets & NO HOOKS anywhere, there is NO PLACE to hang coats, pants, gloves, helmets, etc.
11. We stayed 9 nights & were NOT provided with any cleaning. I read there would be cleaning after 5 days; also read that after 5 days, they'd provide fresh towels/paper products/take trash- NONE of this happened. I inquired & was offered to pay for this. A vacuum would have been nice as the floors weren't clean to begin with.
Lastly - I even asked the Management Company for some sort of refund/credit, and my email was ignored. I believe the Condo was misrepresented.
JENNY S.
Stayed 9 nights in Jan 2023
