Come and stay where the fun never ends at our picturesque waterfront resort. With stunning views of the harbor and easy access to all the best attractions, our property is the perfect choice for your next vacation. Enjoy luxurious accommodations, indulge in delicious dining options, and soak up the sun at our private beach. Our friendly staff will ensure that your stay is unforgettable, offering top-notch service and insider tips on the best local activities. With a boat shuttle to our secluded beach and a variety of water sports available, there's never a dull moment at our resort. Book your stay with us today and experience the ultimate vacation destination!
After you book your stay, the signature services fee admin and cleaning cost will apply and be due upon arrival.
Guests must fill out a registration form and produce ID upon booking. We require all guests' names as part of the Resort's requirements.
Occupancy:
Units at the Emerald Grande are for rental to family groups and responsible adults ONLY. The total number of persons allowed in the unit at any time is restricted to the limit stated for each unit. No units will be rented to vacationing students or single adults under 25 years of age, unless accompanied by a responsible parent or guardian. We are very serious about maintaining a family atmosphere for the quiet enjoyment of all our guests.
No parties, weddings or gatherings are allowed without prior written permission from the Emerald Grande. Absolutely no student groups or house parties will be tolerated. Occupancy of common areas shall be quiet and peaceful so as not to disturb other guests.
ALL VIOLATORS WILL BE EVICTED, FORFEIT ALL RENTAL PAYMENTS, AND ADDITIONAL CHARGES WILL BE APPLIED. RESERVATIONS MADE UNDER FALSE PRETENSES ARE NULL AND VOID, AND CHECK-IN WILL NOT BE ALLOWED WITHOUT VALID PHOTO INDENTIFICATION WITH PROOF OF AGE.
Pets:
We all love our pets and we know you do too, but they are not permitted to stay at the Emerald Grande. If a pet is discovered in a unit, your credit card will be charged an additional $250.00-$750.00 (deep clean fee) depending on the size of the unit. If you must bring a pet, prior boarding arrangements with a local kennel will need to be made in advance. Please call our Emerald Grande Concierge or a Guest Service Representative for local pet boarding information.
Furnishings and Equipment:
You are renting a privately owned condominium unit. It has been decorated and equipped to satisfy the particular tastes and desires of the owner. Please be considerate of the belongings of the owners and to the people who will be renting these residences after you. Please do not rearrange the furniture or take any items outside that are part of the interior decor. Please do not move any furnishings or kitchen items outside of the unit. Since the units are privately owned, neither the Resort, nor the owner shall be responsible for any additional furnishings not presently in the property. Guest is responsible to the owner of the unit for any damages to the unit, furnishings, household items, and equipment excluding the normal wear and tear. Locked closets are maintained by the homeowners for personal use. Please respect these areas. Guests causing damage to units or attempting to access locked areas will be subject to immediate termination of their stay with a forfeiture of all rental payments and immediate removal from the Resort.
Smoking:
All of our residences are NON SMOKING! There are designated smoking areas within the Resort. If you smoke in any unit, your credit card will be charged an additional $250.00-$600.00 (deep clean fee) depending on the size of the unit.
Repairs:
Our maintenance and housekeeping staff are here to make sure your vacation rental unit is in the best condition that it can be. If you should discover otherwise, please report it to us immediately and we will correct it as quickly and smoothly as possible. However, no refunds will be given for appliance failure or other circumstances beyond our control. Please do not wait until your departure time to inform us about problems, as we no longer have the opportunity to rectify the situation. At times, we must wait for parts or service. Please bear with us during these times. A member of our maintenance department team may enter the unit during normal business hours for any purpose pertaining to repair, improvement, care, and management of the unit or the Resort. We will try to notify you, if at all possible, in as far advance as possible of any entry.
Guest Obligations:
You agree to comply with all obligations imposed on you in the Reservation Agreement, these Terms & Conditions and under law with respect to maintenance of the units, including but not limited to the following: (a) keep the unit as clean and safe as the conditions of the unit permit, and cause no unsafe or unsanitary conditions in the unit, common areas and remainder of the Resort you use; (b) dispose of all rubbish, garbage and other waste in a clean and safe manner; (c) keep all plumbing fixtures in the unit or used by the Guest as clean as their condition permits; (d) not deliberately or negligently destroy, deface, damage or remove any part of the unit or render inoperable the smoke alarm; (e) comply with all obligations imposed on Guest by current applicable building and housing codes; (f) be responsible for all damage, defacement or removal of any property inside the unit that is in your control; and (g) notify the Resort promptly of the need for replacement of or repairs to any portion of a unit, including but not limited to a smoke detector. You agree not to use the unit for any activity or purpose which violates any law or governmental regulation; to use the unit for residential purposes only; and not to exceed the occupancy limits of the unit.
