As an owner of a reputable cleaning, i will say this house is very dirty, trash cans still full with trash that previous guest left, dirty coffee maker stil with used k cup inside, inside refrigerator dirty, towels still in the dryer, hairs inside of shower and bathtub, furniture very dusty, one leg of master bedroom couch broken, only one old fry pan, no cooking oil, salt; sugar, no cutting board, and communication with host its the worst took 12 hours him to answer.