Lakefront home with private pool, hot tub, & pool table

Thank you for staying with us, Rhonda. We regret we don't have more information regarding your specific areas of concern, as we are always happy to know how we can provide a more pleasant stay for our guests. We hope we have the chance to impress you in the future. Thank you.

Thank you for your review and we apologize for the cleanliness issue that you have experienced during your stay. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests in addition to being readily available to assist in addressing any questions or concerns that might arise. We do hope we will have another chance to host your stay with us.

Thank you for taking the time to review your stay in Lady of the Lake and we look forward to return!

Thank you for your wonderful review, Lynn! We're delighted to hear that you and your group enjoyed the spacious and comfortable rooms, as well as the convenient access to food, fun, and shopping. It’s great to know that the pool, hot tub, and game room added to your enjoyment! We appreciate your feedback regarding the areas that need a little love. Your insights are valuable to us, and we will take them into consideration as we work to enhance the experience for our guests. Thank you once again for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future!

Hi, Laura! We are glad that you enjoyed your vacation with us and enjoyed the pool! We will be sure to pass your suggestions along to our local manager who will work with our homeowner to make necessary upgrades. We would have been happy to assist with any questions or concerns if we had been notified during your time with us. Our local team strives to provide every one of our guests with the best vacation possible. We hope to host you again soon!

Thank you, Jenna, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Ernest, thank you for taking the time to share your feedback with us. We are happy you enjoyed the location and layout of this home. We have passed your comments along to our property manager, who will work with the homeowner to make any updates. We hope to host you again!

Thank you for sharing your feedback. Your feedback has been passed to the local manager so they can review and address these issues further. Thank you for staying with us and we can't wait to host you again!

Hello Meagan! Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!

Hello, Karen, We apologize for any misunderstanding regarding this listing. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We encourage guests to reach out with any questions or concerns before booking, as we are happy to help. We look forward to hosting you for a great stay in the future.

Hi Justin, thank you for taking the time to share your feedback with us. We are glad you enjoyed our comfortable and well-stocked home and the access to amenities. We deeply apologize for the unwanted critters you experienced during your stay. Please know that the bugs you saw are not cockroaches. These are a native bug related to the cockroach called a palmetto bug or a water bug. They come around more when there has been a lot of rain. They are a noninvasive species, unlike brown roaches or German roaches, and they are not a reflection of the home's cleanliness. This home is on a pest control schedule and is regularly sprayed. We will make sure the home gets an extra spray this quarter. We appreciate your feedback and hope to have the opportunity to host you for another great stay in the future.

Thank you for your review, Katherine! We are so glad you enjoyed your visit with us and do apologize for anything that detracted from it. The couches are scheduled for a cleaning, and the carpet on the stairs is getting replaced in the near future. The ice machine in the refrigerator is broken, but there is a replacement ice machine available for guest use. We hope to see you again!

Thank you for taking the time to review your stay with us, Patti. We are pleased to hear that you found our home convenient for your stay. We sincerely apologize if you experienced issues or difficulties during your visit. We understand how disappointing this must have been for you, and we are also sorry if our home and some of our amenities did not meet your expectations. Your feedback has been shared with our local operations manager and homeowner to prevent similar incidents in the future. We will always work hard to maintain the quality and services of our home. We will follow up with the relevant parties regarding your experience. We genuinely look forward to the opportunity to host you again. Thank you for choosing to stay with us!

Thank you for taking the time to review your stay. We are thrilled to hear you enjoyed the home and its amenities; however, apologize to hear that there were reports to be made about the home upon your arrival. Your comments and feedback have been forwarded to the appropriate departments for acknowledgement and corrections for future guests. We look forward to having you back again soon as repeat renters.