A Coastal Retreat In Wallace 7 Bedrooms 8 Person Hot tub & 32ft Swimming Pool*

I’m sorry you feel that way, the website information is clear in regard to the facilities available including unlimited use of the swimming pool and hot tub, the price is also clearly advertised, if you believe the pricing was excessive, you were not forced to make a booking you could of simply declined, the pricing is based on a maximum of 16 persons regardless of individual party sizes. Again, the same comment as above applies, surely you were again aware of what you booked? I am assuming of course you read the information available, or have you simply booked without reading the details?. This is a holiday home and not a hotel, guests are not treated in the same manner as hotel visitors where smoking is strictly prohibited, we respect the privacy of our visitors once their vacation starts, there are no daily visits as would be the case in a hotel, we do state no smoking in the house, smoking however is allowed outside and in the gazebo, this however is very difficult to police. The dwelling is professionally cleaned between each party, if the smell of smoke was evident it would have been mentioned in the cleaning report to see if further action was required, no such report of smoke was made by the cleaning team.