8/10 Good
Matthew W.
2 April 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing Experience w 1 uncontrollable issue
Overall:
We had an amazing time. The villa was wonderful, private pool was awesome, though there was an unfortunate issue with water supply during our stay (details below under Villa). Staff was very friendly, beaches were nice. Food was overall good with a couple misses. Golf cart was very fun. Incredible trip for the price, and it would be a 5/5 but we didn't feel we could rate it that for our specific trip due to the water issue.
Villa:
Wonderful pool, breakfast in villa was awesome. It should be noted that you will not necessarily get the villa in the pictures but will get one of the size you requested. AC very nice. Unfortunately there was an issue so we had minimal running water in the villa throughout our trip. Multiple staff members called maintenance for us and they were very responsive, however it was difficult to have flushing toilets one minute and then not have them the next. We found out it was due to a car crashing into a water reservoir tank, so I wouldn't think it would be a factor for future guests, and I did think the staff response to the issue was very good.
Food: We enjoyed all of the restaurants we went to and there was a wide variety of options. The only thing is that there's no drink menu so you have to guess what they have. Men should bring pants. They didn't really care about the fanciness, but I saw them make multiple men in shorts put on pants that they brought them from the back.
Bars: Very nice, menus with options, bartenders all very friendly.
Beaches: VIP beach was very nice, there's waiter service and small pools that were very enjoyable to sit in and watch the ocean.
Golf cart: Made transport around the property much easier/quicker because it's huge. Was also very fun although our golf cart had a very broken seat, which was unfortunate given there were many unbroken ones sitting unused outside the office.
Other: Bring sunscreen! I'm not sure if this is common at all resorts but sunscreen was 30 USD for a normal bottle.
In terms of timeshare recruiting, no one ever bothered us although we are young and probably look like we can't afford a timeshare. The spa people will try to get you to buy. If they approach you while out, everyone left us alone quickly after we said we already had a massage (which was very nice)
Matthew W.
Stayed 5 nights in Mar 2023
