Verified review
2/10 Terrible
Sarah D.
6 Oct 2026
Disliked: Cleanliness, check-in, communication, listing accuracy
This was by far the worst experience I have ever had with VRBO. I would give negative stats if I could. The property was significantly different from what was advertised and had numerous maintenance, cleanliness, and basic functionality issues.The sink faucet and air conditioning were broken, the bed was not king size despite the listing saying it was, and the floors were dirty with hairs throughout. The front door was extremely difficult to close and required two people to shut properly. The rain showerhead was broken, a lightbulb was out, and the mounted lighting shown in the listing photos had been replaced with a cheap standing lamp. There was also no ironing board despite the listing saying there was one. A dresser drawer was broken, and the bathroom smelled strongly of sewage.The apartment was advertised as refurbished, but the quality of the materials and workmanship was extremely poor. We were also provided with very little toilet paper, paper towels, and laundry detergent.Most disappointing was the host's response. When I reported these issues, the host accused me of lying about them because I supposedly wanted to stay somewhere cheaper. That was completely untrue and we actually had to spend additional money to stay somewhere else because of the condition of the property. We checked out three nights early, yet the host only agreed to refund us less than one-fourth of our stay.I would absolutely not recommend this property.
Stayed 5 nights in Sep 2026