Entire home

Casa Koala, Peace and Comfort in Santiago

Photo gallery for Casa Koala, Peace and Comfort in Santiago

A modern outdoor pool area with a red wall, a glass door leading to a bedroom, and decorative panels.
A modern kitchen with a dining area, a staircase, and a view of the outdoor patio.
A dining area with a wooden table and chairs, a ceiling fan, and a view of a swimming pool and outdoor seating area.
A swimming pool with a curved edge, surrounded by a stone wall and potted plants.
A staircase leading up to a room with a colorful abstract wall mural.

Reviews

10 out of 10, Loved by Guests
Top 10% of guest reviews in this area

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Beach equipment
    A rare find — beach equipment ready to go for your days by the sea.
  • Discover nearby landmarks
    Walk to Mérida Cathedral

Popular amenities

  • Balcony or patio
  • Massages in spa
  • Private pool
  • Street parking available
  • Barbecue
  • High-speed internet

Explore the area

View map
Merida, YUC
  • Place, Parque Zoológico del Centenario
    ‪10 min walk‬
  • Place, Mérida Cathedral
    ‪18 min walk‬
  • Place, Plaza Grande
    ‪18 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Rooms & beds

2 bedrooms (sleeps 5)

Casita Bedroom

2 Single Beds and 1 King Bed

Master/Upstairs Bedroom

1 Queen Bed

2 bathrooms

Casita Bathroom

Soap · Towels provided · Toilet · Shower only · Shampoo · Hair dryer

Master Bathroom

Soap · Towels provided · Toilet · Shower only · Shampoo · Hair dryer

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony
Garden
Dining area

Add dates for prices

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  • Kitchen
  • Washing machine
  • Dryer
10.0 out of 10, Exceptional, (17 reviews)
Casa Caballo, Art Deco Bliss next to Santiago Park

About the area

Mérida

Located in Mérida, this holiday home is in the city centre. Travellers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio Salvador Alvarado or Kukulcan Stadium. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like ecotours nearby.
View more Holiday homes in MéridaOpens in a new window
Map
Merida, YUC

What's nearby

  • Santiago Park - 6 min walk - 0.6 km
  • Parque Zoológico del Centenario - 10 min walk - 0.9 km
  • Mérida Cathedral - 18 min walk - 1.5 km
  • Plaza Grande - 18 min walk - 1.5 km
  • Paseo de Montejo - 4 min drive - 1.8 km

Getting around

  • Teya-Merida Station - 28 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 14 min drive

Restaurants

  • ‪El Gran Santiago - ‬10 min walk
  • ‪Galerón Club de Café - ‬3 min walk
  • ‪Taquería La Lupita - ‬7 min walk
  • ‪Placer & delirio - ‬7 min walk
  • ‪maíz, canela y cilantro - ‬9 min walk

Frequently asked questions

Does Casa Koala, Peace and Comfort in Santiago have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Koala, Peace and Comfort in Santiago?

As of 31 October 2026, prices found for a 1-night stay for 2 adults at Casa Koala, Peace and Comfort in Santiago on 4 May 2027 start from NZ$796, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Koala, Peace and Comfort in Santiago pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Casa Koala, Peace and Comfort in Santiago?

Check-in begins at 3:00 PM.

What time is check-out at Casa Koala, Peace and Comfort in Santiago?

Checkout is at 11:00 AM.

Where is Casa Koala, Peace and Comfort in Santiago located?

Located in Mérida Centro, this holiday home is within 1 mile (2 km) of Casa Frederick Catherwood, Plaza Grande and Mérida Cathedral. Paseo de Montejo is 1.3 mi (2.1 km) away.

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 28 out of 28 reviews
Rating 8 - Good. 0 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

10/10

Cleanliness

10/10

Check-in

10/10

Communication

9.6/10

Location

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
A/C was a non negotiable during our stay & did not disappoint! The pool was lovely to look at. The entire home was attractive, clean & comfortable. Love the artwork & the casa architecture. The host was very responsive to any questions or requests we may have had. Highly recommend.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
A beautiful and comfortable stay. I loved the classical Roman style home built around the atrium. Very fast response from host and we felt well looked after.Tx to the team
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Always a treat to stay in any property managed by Burro Y Flauta Vacation Properties. The apartment was clean, well-stocked, air-conditioned, modern and the management is incredibly responsive! Will always prefer to stay in properties managed by them!!!
Stayed 12 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Casa Koala was the perfect place for our month long stay in Merida. The house was equipped with everything we needed to make it feel like our home away from home. The host and everyone connected with Case Koala were awesome. They us feel welcomed went out of their way to make sure our stay was pleasant and problem free. In short, I would not hesitate to stay here again.
Stayed 31 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

A color full and quiet place to stay.

The house has a great design, it is perfect for 2 couples. The area is quiet and safe. We walked everywhere and it is well located. They were always in contact with me and overall the stay was pleasant. Ideal to share with family.
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had an amazing stay! The pictures exactly matched the house as did the description. The entire staff is super friendly, host spoke English (which helped me - only non Spanish speaking person in our group). And when we had questions, their responses were immediate and fully answered. Myself, and three other guests (who were born, lived in Mexico) were super impressed - that should say it all. You won’t be disappointed if you stay here.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

A taste of Mexico in a modern setting.

Casa Koala was comfortable and relaxing. The house had all the modern conveniences and was designed with Mexican touches. Conveniently located in the historic district and walking distance to shops, plazas, zoo and parks. Located in a very safe and quiet neighborhood.
Stayed 4 nights in Feb 2018
Response from VrboOwner on 5 March 2020
Thanks so much! Please come and see us again soon.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautifully decorated, well-equipped, comfortable and clean house. Perfect to use as a base to explore Mérida and the surrounding areas. The hosts are super responsive, friendly and efficient. I appreciated the in-person welcome and their flexibility to let us check-in earlier than planned. Please note that the Casita bedroom, located at the end of the courtyard garden, doesn't have an en-suite bathroom. The bathroom is located across the courtyard next to the outside dining space.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Charming and Warming

This house is well laid out. A charming place that warms you to the soul beat of Merida. You're in with the locals in a truly authentic neighborhood. The house itself is full of beautiful art and texture. They layout is wonderful. We found everything we needed there. And the hosts were wonderful and responsive.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous property

The Koala house was beautiful, with everything you could possibly need. We will definitely be staying there again! Becca and Mike were super helpful and responded quickly to all our needs/questions. We felt taken care of and our expectations were exceeded. Thank you for making our first stay in Merida fantastic and we look forward to coming again soon!
Stayed 5 nights in May 2023
Response from VrboOwner on 22 May 2023
Thank you so much for your kind words about your stay at Casa Koala. We appreciate that you took the time to write a detailed review. It really helps us with future guests! When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Couldn't have asked for more.

The property is lovely. It was beyond our expectations. The team is impressively organised and any question you might have is already thought of. Highly recommend visiting Casa Koala when you visit Merida.
Stayed 4 nights in Nov 2022
Response from VrboOwner on 26 November 2022
Thank you so much for your kind words about your stay at Casa Koala. We really appreciate that you took the time to write a detailed review. It really helps us with future guests! When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Koala March 2023

The house was amazing. My husband and I thoroughly enjoyed our time there. We walked to several places. Beto and Michael were so helpful and very well organized. My husband and I would consider staying in this house again.
Stayed 11 nights in Mar 2023
Response from VrboOwner on 3 April 2023
Thank you so much for your kind words about your stay at Casa Koala. We appreciate that you took the time to write a detailed review. It really helps us with future guests! When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
This was our first time staying at a Verbo. And the first time in Merida. What a great City! We were able to check in, communicating any questions, checking out with no problems. The casa was well stocked with everything we would need or want. The thing I found most helpful was the Casa Koala book. It guided us on were to eat, how far things were, pool service, places to see, drinking water, etc. Thank you. I would come back again and recommend this place to others.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

I very special place in Merida!

We had a wonderful stay in this magical property. Convenient to the city centre and such an oasis! The courtyard and private pool was a wonderful place to relax and cool off after a busy day in the heat. The bedrooms were well appointed with comfortable beds. The kitchen was well equipped and with one dinner table in and one out we had choices of where to eat. Everything about the place was immaculate from the front room to the in-suite laundry. Thank you so much for a wonderful stay.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
This is a beautiful place and the owners are amazing to work with for any need. I'll list most important to us:Has a washer and dryer and iron/ironing board.AC that works for each room/area (they even provided me with a floor fan to help cool the upper bathroom extra so I didn't sweat a lot while doing my hair and makeup)Extremely comfortable beds.Cleaning crew for pool every other day (very nice and friendly)Had a bidet!!!Very quiet area and the street was not very busy.Thank you for a great stay, we really enjoyed our time.We loved staying here and will do it again soon!
Stayed 14 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous. A wonderful oasis in Merida.

We loved our stay at this house. It was easy to get to- walking distance from Santiago and the main plaza. We used the bikes on Sunday for the weekly bike ride. I loved d the pool and cooled off in the morning, midday and at the end of the day. My son, his girlfriend, my husband had wonderful sleeping quarters. The staff was so helpful and responsive. And the house was so clean. We didn’t want to leave and stayed an extra night!!!
Stayed 5 nights in Nov 2023
Response from VrboOwner on 2 January 2024
Thank you so much for your kind words about your stay at Casa Koala. We appreciate that you took the time to write a detailed review. It really helps us with future guests! When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stunning and Incredible Management Company!

This is my second time renting a house through this management company. They are engaging, incredibly responsive, and genuinely care about the renter experience. The homes are spotless, with meticulous attention to every detail. I will ONLY rent from them each year! Thank you for another phenomenal experience. Beto is the best!!
Stayed 7 nights in Jun 2024
Archival

10/10 Excellent

Very private place, great location, well equipped, excellent management

We were pleasantly surprised of quietness and privacy this casa provided. Great location. Lots of thoughts, work and efforts was put by owner(s) to restore a colonial style building and implement all modern features guests from up north use to take for granted. Very well equipped kitchen, all one would need for cooking, all utensils of good quality and in sufficient quantities. Drinking water, coffee (actually same brand from Costco we drink at home), other basic stuff as salt, pepper, etc. Very comfortable beds, quality linens, plenty of towels, shampoo, etc. Great bicycles, used them every day. Good job Becca et al!
Stayed 13 nights in Nov 2017
Response from VrboOwner on 5 March 2020
Thanks so much for your stay and your kind words, Andriy. Please come and see us again soon!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Total Immersion into Yucatan culture and community.

We could not have imagined a more positive and rewarding experience in Merida. Our expectations of the property, the neighborhood, and the community were more than met, from the time we stepped into Casa Koala until we left for the airport at the end of our stay.Michael and Becca were the perfect hosts. We found them professional, personable, and fun to talk with. They took time to meet with us, sharing interesting information about the community and the Mexican/Yucatecan culture. Casa Koala was absolutely immaculate and maintained that way by the staff for our entire stay. The concierge services provided by Yaatza and Beto were above and beyond expectations. We can't say enough about them or the housekeeping and maintenance staff. All were professional, friendly, and responsive to our questions and requests. We especially appreciate that staff were engaging and helped us communicate in Spanish at every opportunity.Not only will we return and stay at a Burro y Flauta property, but we will also recommend them to our friends and family traveling to Mexico.Bud & Rebecca Kenyon
Stayed 33 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

If you are coming to Merida, BOOK THIS HOUSE (or any of the others that Burrro y Flauta own)!!!

My fiancée and I stayed at Casa Koala for about a month and we DID NOT want to leave! This house is breathtaking, the neighborhood is perfect, pretty much all that you could want and need is in either walking or driving distance (we used the didi app and had absolutely no issues, most rides were no more than $5 usd). There is so much to do in Centro Merida, the host Mike, Becca, and Beto make sure that you have all the information on what’s going on in the city and their favorite restaurants. Speaking of Beto, he’s our new best friend! 😆 He was so helpful, even before our trip, with any plans and questions that we had. He was so kind and so responsive and he set up day excursions for our group. We had issues with our phone service the first day we arrived and had to get Mexico phone numbers; he picked us up in his personal vehicle, took us to a local telcel, and set up both of our phones for us. We also spent our last week in Mexico at a ‘boutique hotel’ in Isla Mujeres that was terrible to say the least, we reached out to Beto for help with finding a shuttle (the hotel was very much off the beaten path) and he was very responsive, even offered for us to come back to the house in Merida until our flight and made sure that we got to our next resort safely. The cleaning and pool service was great.. there’s just not enough positive things to say about our stay, this house, and the service. We will DEFINITELY stay here again whenever we come back to Merida! There’s absolutely nothing negative to say about this house, their service, and our stay ⭐️⭐️⭐️⭐️⭐️
Stayed 21 nights in Apr 2022
Response from VrboOwner on 26 May 2022
Thank you so much for your kind words about your stay at Casa Koala. We really appreciate that you took the time to write a detailed review. It really helps us with future guests! When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gorgeous and comfortable

I did not want to leave this beautiful home away from home. It was fully equipped with everything we needed, and the design choices delighted me constantly. The king bed is memory foam and very comfortable, and the bed linens were high quality cotton.The kitchen is beautifully -equipped (and we did cook — we hosted some friends for dinner). The pool provides a refreshing dip which we used several times a day even though it wasn't terribly hot when we were there. There is very effective air conditioning in both bedrooms and in the livingroom. There are ceiling fans in every room. The washer/dryer work well. The host left plenty of supplies (TP, bathroom condiments, dish soap, sponge laundry soap, bug spray, towels, etc) for our four night stay.The whole place is a delight for the senses: beautiful tile floors, skylights, high ceilings, light fixtures, wall hangings, ceramics. The furniture is very comfortable. We were met there by Beto, who was super helpful and knowledgeable and spoke perfect English. He set up a whatsapp group with us and another person so we had two people to contact in case of any need. It turned out we needed help when we couldn't figure out how to turn on the oven. We received a response within a few minutes, and a few minutes later, someone came over to show us that we just needed to push the dial in as well as turn it. Overall, our experience was excellent. Don't miss this gorgeous oasis of calm, comfort and beauty.
Stayed 4 nights in Dec 2023
Response from VrboOwner on 2 January 2024
Thank you so much for your kind words about your stay at Casa Koala. We appreciate that you took the time to write a detailed review. It really helps us with future guests! When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Outstanding communication!

This is a beautifully renovated property. Everything was very clean and the owner could not have been more helpful in providing the most comprehensive guide book that we have ever received when renting from VRBO. All of the recommendations from the owner were outstanding. Our absolute favorite restaurant was Oliva Enoteca. This would be a great restaurant in any city!
Stayed 5 nights in May 2022
Response from VrboOwner on 1 June 2022
Thank you so much for your kind words about your stay at Casa Koala. We really appreciate that you took the time to write a detailed review. It really helps us with future guests! When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Property and Location

The pictures don't lie...everything was exactly as described. Truly magical property in a magical city! Especially liked the location (could walk to many interesting sites and restaurants) and the helpful city guide provided by the owners/property manager (Beto). Beto was extremely helpful in addressing any need that we had.
Stayed 7 nights in Apr 2022
Response from VrboOwner on 27 May 2022
Thank you so much for your kind words about your stay at Casa Koala. We really appreciate that you took the time to write a detailed review. It really helps us with future guests! When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely rental

My friend and I have only good things to say about Casa Koala. It was a pleasure to be greeted by Beto when our taxi pulled up and he did a great job orienting us to the house and neighborhood. The house is well-stocked and so peaceful. The only drawback is that the pool was too cold to do more than dangle our feet in. I don’t know if there is some kind of chiller used to keep it cold, but it’s really not necessary. Other than that, we loved it!
Stayed 5 nights in Mar 2022
Response from VrboOwner on 26 May 2022
Hi Martha: Thank you so much for your kind words about your stay at Casa Koala. We really appreciate that you took the time to write a detailed review. It helps us with future guests! The pool does not have a chiller, but you stayed during an unusual time when the nights were cooler. Since the pools are relatively shallow the temperature of the water fluctuates with the weather. When you return to Mérida, please let us know. We provide special discounts for our return guests. Saludos, Becca
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

AMAZING HOME AND SERVICE

This home greatly exceeded our expectations! The home was cozy and comfortable and the property manager Beto was AMAZINGGG!!!!! Everything was so well detailed and communication between us, Beto, and the hosts were awesome! Will definitely consider staying again on our next visit! They provide literally everything for you so no need to over pack! they really helped us in a pinch as we could not find anywhere to stay when we decided to extend our Mexican vacation! Definitely recommend!
Stayed 7 nights in Dec 2021
Response from VrboOwner on 28 May 2022
Thank you for choosing Burro y Flauta for your stay in our beautiful city, it was a pleasure to host you! I am glad that you enjoyed your time and that we did everything we could to make your experience in Merida a pleasant one. :) If you decide to visit Merida again, we offer a 10% Return Customer Discount for stays less than a week (5% off plus your weekly/monthly discounts for stays more than a week). Just contact us and we will apply the discount to the total price of the stay. We hope to see you soon! Saludos, Becca (& Mike, Cory, Beto, & the rest of the ByF crew)
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