4/10 Poor
J C.
2 December 2023
Liked: Cleanliness
Disliked: Check-in, listing accuracy
There are better choices
I don't like to submit a review with all negative comments, so I'll start with the positive about this apartment: it was a good sized space to relax in after a long, busy day, and the he ease of walking to restaurants and the bus were great.
Now for the issues we had: first and foremost was getting the keys on arrival. In my first emails with the management company I was told there was a lockbox at the apartment, only to be told in subsequent emails that we had to pick them up in BONDI. This is unacceptable, especially for people arriving late and having to taxi to an area a few miles away. Not only was it inconvenient, it was costly. No where in the original listing does it even mention about the keys. Only after I had booked, and it is was not refundable,was I told about this. We would have been happy to pay someone to meet us at the apartment rather than have to go and get the keys. After this fiasco, all the other are really just listing misrepresentations : there was 1 extra roll of toilet paper (not enough for a weeks stay for 2ppl), no paper towels, no beach chairs anywhere, and the 'gym' is a tiny, dingy room in the basement with old equipment. Lastly, this apartment is noisy, even with all the windows shut. It is facing a busy road that has traffic at all hours. We never sat outside as we wouldn't be able to relax.
This apartment is in lovely Paddington, with amazing Victorian terraced homes on quiet streets, but this isn't one of them.
J C.
Stayed 6 nights in Nov 2023
