2/10 Terrible
lisa w.
23 April 2024
Disliked: Cleanliness, check-in, communication, listing accuracy
So disappointing 😞
The house was SO dirty with cob webs, spider webs, dust all over (especially built up around door frames), dead bugs with one being the size of a quarter & it fell apart when I cleaned it up which tells me its been there awhile. I had to wipe out drawers & cupboards because of stickiness and just being dirty. The furniture was very scratched up & one lamp must of been broke at some point & glued back together with a hole in it which is a safety concern with little kids. Some of the comforters had stains on them like the color in the comforter ran when they washed it. The pool deck needed a good power wash, had issues with the spa and heating the first night, then the pool had a broken lid on one of the drain covers on the bottom another safety hazard with 3 kids swimming & some of the bricks on the pool deck were sinking and uneven which again is a safety hazard. The garage was so cluttered, both pool tables were not usable because of rips in the material, there was a tool saw in the garage with all the clutter in the back of the garage just out in the open and a blue wire was hanging out of the wall, needless to say the garage was off limits.It was super inconvenient that the thermostat was ran from the owners phone. We spent our hard earned money and when I told the owner all they said was sorry. It should of been fixed or given me a credit. Something should of been done and I made sure I documented everything. I was so grossed out and upset that I spent our money here
lisa w.
Stayed 7 nights in Mar 2024
