6/10 Okay
CHristine K.
17 July 2020
Liked: Check-in, location
Disliked: Cleanliness
Cute house but dirty!!!
This house was nicely remodeled but we found it to be very dirty upon arrival which is why I gave it only 3 stars.
We've been renting properties in tahoe for 20 years and we've never found any of the other rentals to be this neglectful in it's presentation. I was so surprised considering the pandemic. I thought all companies would be extra cautious to make sure there properties were clean for there guests. I wrote a letter to the company and took some pictures to show them how neglectful some areas were. I haven't heard anything back at this point. For example, there was blood all over the floor of the freezer. I had to look at that every time I opened up the freezer. The floor mats in the bathrooms were filthy. We had to wash them ourselves so we could use them. There were towels that had huge spots on them that were hanging up on the racks for us to use. I thought they were stained, but then I washed them in the washing machine and they came out perfectly clean. The kitchen counters and table weren't even cleaned well, nor were the floors. Have you ever taken a wet paper towel to wipe up something you dropped on the floor and the towel comes up black? Well, that was our expereince. There was a nice hot tub in the backyard, although the head rests were all worn out and kept falling off.
There is some nice space in the yard, but there was dog and cat poop all over the place. Our TV in the master bedroom was badly cracked so it didn't work. I could go on and on. This house has alot of potential for a comfortable stay if they give it a deep clean, including the badly stained couch.
We found the house to be mostly well stocked with supplies except there was no laundry detergent. The beds were mostly comfortable, but I did find stains on the sheets and the comforter in the master bedroom. I didn't look closely at the other rooms. On the bright side, the location of the house is great in the summer months. You are very close to Sugar Pine Point State Park, D.L.Bliss State Park and Meeks bay which are right on the lake and have beautiful beaches.
CHristine K.
Stayed 5 nights in Jun 2020
