Luxury Log Cabin_Bridger Vista Lodge_Enjoy the mountains in comfort_Text to Save

Hi Steve. I am sorry you were disappointed in our home. I wish you had told me that taking the trash down would be difficult for you. It is part of the rental contract, but if I knew, I possibly could have hired my neighbor to bring the can down. As I explained, with only one trash pickup per week in rural Montana, the trash can naturally has previous guests trash and then the following week guests take down your trash. You told me that made sense and did not give me any indication this was a problem. I am also sorry that you felt mislead by the photos listed here. You are the first guest to say anything like this in 18 years listed on VRBO. Most guests tell us photos cannot fully capture the beauty of our log cabin home. Nowhere in our description are the words "isolated or secluded" or anything like that to describe our location. Our cabin is in a rural setting on 5 acres so our neighbors are not that close. We also designed our home to look away from our neighbors so guests have a sense of privacy. The aerial view included with our listing photos clearly shows there are other houses in the area. Other photos were taken at a low angle to highlight the closeness of the mountains, not to give a false impression. The coffee pot should have been clean. That one is on me and my cleaning staff. I will remind them to check it more thoroughly in the future. Thank you for your comments. I only wish you had told me your concerns during your stay so I would have had the opportunity to make your stay better.