Condo

Oceanfront Condo + Rooftop Bar & Beach Access

Exceptional

3 bedrooms3+ bathroomsSleeps 6

Popular amenities

Swimming pool
Onsite parking available
Kitchen
Washing machine
Air-conditioning
Barbecue

Explore the area

Huatulco, Oaxaca

Place, Santa Cruz Bay
‪1 min walk‬
Place, La Entrega Beach
‪12 min walk‬
Place, Violin Beach
‪18 min walk‬
Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
‪35 min drive‬

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 King Bed

3 bathrooms, 1 half bathroom

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Outdoor shower

Bathroom 4

Toilet

Spaces

Deck or patio

Outdoor shower

Kitchen

Balcony

Dining area

About this property

Oceanfront Condo + Rooftop Bar & Beach Access

A professionally managed My Huatulco Vacation property, Barlovento 302 is a three bedroom condo featuring incredible ocean and mountain views from almost every room!
Located in a boutique complex with only 15 residences in total, this property delivers a tranquil ocean-side setting in on of the best locations in this region. Spend your days lounging by the shared oceanfront infinity pool or enjoying some sun on your private rooftop terrace.
Perched on the edge of the hillside, this complex offers direct beach access (only accessible by this development or by water) as well as an onsite fitness facility and shaded terrace spaces throughout the complex.
This property features 3 bedrooms, 3.5 bathrooms, and 1,850 square feet of luxury living space.

BEDROOMS & BATHROOMS
• Bedroom 1 – Upper Master Suite: King Bed with ensuite bathroom
• Bedroom 2 – King Bed with ensuite bathroom
• Bedroom 3 – King Bed with ensuite bathroom
• Bathroom 4 - Half bathroom

KEY INDOOR AMENITIES
• A/C in bedrooms and living areas
• Wi-Fi throughout
• Smart TV

KEY OUTDOOR AMENITIES
• Fitness Facility
• Shared Oceanfront Infinity Pool
• Parking
• Private Rooftop Terrace with TV
• Outdoor Grill

STAFF & SERVICES
• Pre-Arrival and Post-Departure Cleaning is included
• Housekeeping once per week is included [for week long stays]
• More details on our extensive service offerings/upgrades can be found by visiting the "ExploreHuatulco" website

LOCATION & POINTS OF INTEREST
• 650 M to La Entrega Beach – Family Friendly
• 4.3 KM to Santa Cruz Bay, Cruise Ship Port
• 5.4 KM to Chedraui, the main Grocery Store
• 6.4 KM to La Crucecita, Town Centre (El Zocalo)
• 15 KM to La Bocana, Surf Beach
• 20 KM to Huatulco International Airport (HUX)

PAYMENT & CANCELLATION TERMS
• Payment can be made by Visa, Mastercard, or money wire
• Digital contract & ID verification required to complete booking
• 30% deposit on base rental rate due at time of booking + $99 USD admin fee & $45 USD Accidental Damage Insurance Fee
• 70% balance + tax due 60 days prior to arrival (full payment required for last minute stays)
• Funds paid are non-refundable, if required, you can move your dates without a change fee up to 30 days from arrival.
• Though not available for purchase through our Company, we encourage travelers to consider securing travel insurance.

ABOUT MY HUATULCO VACATION
Established In 2008, My Huatulco Vacation is the leading vacation rental agency in the region. We make it a priority to offer on-call concierge service to our guests for the duration of their stay.

NOTE: This property offers an extended-stay discount for reservations that are 26+ nights. In the event that you search availability for more than 26 nights, the discount will automatically be applied. Electricity is NOT included in your upfront booking costs; it is to be paid locally based on usage.

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Similar properties

Ocean view
Pool
Kitchen
Washing machine

House Rules

Check in after 3:00 PM

Minimum age to rent: 21

Check out before 11:00 AM

Children

Children allowed: ages 0–17

Events

No events allowed

Pets

No pets allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

On-site parties or group events are strictly prohibited

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

About the area

Santa María Huatulco

Las Palmas, a neighbourhood in Santa María Huatulco, is home to this condo. The area's natural beauty can be seen at Santa Cruz Bay and La Entrega Beach.

Huatulco, Oaxaca

What's nearby

Santa Cruz Bay - 1 min walk - 0.1 km
La Entrega Beach - 12 min walk - 1.0 km
Violin Beach - 18 min walk - 1.6 km
Playa Santa Cruz - 16 min drive - 6.1 km
Tangolunda Beach - 25 min drive - 10.5 km

Getting around

Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.) - 46 min drive

Restaurants

‪Ve el Mar - ‬9 min drive
‪mercado organico Santa Cruz - ‬9 min drive
‪Niko's - ‬8 min drive
‪Restaurante Tangolunda - ‬8 min drive
‪La Terraza - ‬8 min drive

Frequently asked questions

Does Oceanfront Condo + Rooftop Bar & Beach Access have a pool?

Yes, this property has a pool.

How much does it cost to stay at Oceanfront Condo + Rooftop Bar & Beach Access?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Oceanfront Condo + Rooftop Bar & Beach Access on 1 September 2026 start from NZ$379, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oceanfront Condo + Rooftop Bar & Beach Access pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oceanfront Condo + Rooftop Bar & Beach Access?

On-site parking is available at the property.

What time is check-in at Oceanfront Condo + Rooftop Bar & Beach Access?

Check-in begins at 3:00 PM.

What time is check-out at Oceanfront Condo + Rooftop Bar & Beach Access?

Checkout is at 11:00 AM.

Where is Oceanfront Condo + Rooftop Bar & Beach Access located?

Located in Las Palmas, this condo building is steps away from Santa Cruz Bay and La Entrega Beach. Violin Beach and El Organo Bay are also within 2 miles (3 km).

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

Learn more

10/10

Cleanliness

10/10

Check-in

10/10

Communication

9.8/10

Location

10/10

Listing accuracy

Verified

8/10 Good

Marcie B.

3 January 2026

Liked: Cleanliness, check-in, communication, location, listing accuracy

It was a great stay, definitely needs some new appliances ( washer/dryer/ dishwasher ) other than that it was great. Nice that the toilet paper/detergents were there and didn’t have to buy any :)

Stayed 7 nights in Dec 2025

Verified

10/10 Excellent

Verified traveller

1 December 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Exceptionally relaxing

While it is a bit far out of town, it is quiet, private and very calming, just what I needed for this vacation. We rented a car which made things very easy! This place is magical and the rooftop is amazing.

Stayed 5 nights in Nov 2024

Response from VrboOwner on 9 January 2025

Hi Jeff! Thank you for your wonderful review! We are very happy to hear that the house exceeded your expectations a—we look forward to welcoming you back soon! Best regards, MHV Team

Verified

10/10 Excellent

Jason S.

2 May 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing Place

Loved the views, roof patio, furnishings, and location. Will definitely return!

Stayed 4 nights in Apr 2021

Response from VrboOwner on 13 July 2023

Thank you for sharing your review Jason! We are so happy to hear that you enjoyed the property and the location. We hope to welcome you back again soon! your friends at My Huatulco Vacation

Verified

10/10 Excellent

robert g.

3 August 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful views

Top of the line newer, modern, comfortable, very well equipted, just lovely.

Stayed 3 nights in Jul 2023

Response from VrboOwner on 15 July 2024

Hi Robert!! Thank you so much for your lovely review! We are very happy to know you had a great time! We hope to see you again soon! MHV Team

Verified

10/10 Excellent

miguel t.

14 November 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice

Beatiful Place

Stayed 7 nights in Nov 2023

Response from VrboOwner on 11 January 2024

Hi Migue! We miss you here in Huatulco! Thank you so much for your review! We hope to see you again soon! and thanks again for choosing My Huatulco Vacation. My Huaulco Vacation Team.

From a partner site

8/10 Good

John a.

10 December 2023

Nice place. I would recommend

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: good experience

Response from VrboOwner on 12 December 2023

Hi John! I hope you are doing great! We miss you here in Huatulco. Thank you so much for taking the time to write your review, It will help a lot our future guests, the owners and us. Also I want to thank you for being so kind all the time with the staff at Barlovento and with us. We loved to host you and we hope to see you again soon, My Huatulco Vacation Team

Verified

10/10 Excellent

Sean M.

5 January 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

First Time in Huatulco

Overall a great space to spend your vacation. Was perfect for our group of 5. Close to the beach but enough privacy when you wanted to enjoy some quiet time listening to the waves. I would rent a car next time for some freedom, very easy to drive from the airport and around town. My only recommendation is the unit could do with some more kitchen amenities such as mixing bowls and cooking sheets, and additional dish towels.

Stayed 9 nights in Dec 2024

Response from VrboOwner on 30 January 2025

Dear Sean, Thank you for sharing your feedback about your recent stay with us! We’re so glad to hear that the space was perfect for your group and that you enjoyed the proximity to the beach while still having the privacy to relax and listen to the waves—it truly is a special experience. We appreciate your suggestion about the kitchen amenities and will certainly take this into consideration to enhance the experience for future guests. Your input is invaluable to us as we strive to make every stay as comfortable and convenient as possible. We’re also happy to hear that you found the location easy to navigate and hope you had a chance to explore the area during your visit. We’d love to welcome you back for another relaxing getaway in the future! The MHV Team

From a partner site

10/10 Excellent

ANTONIO L.

7 February 2024

Hermoso Lugar

Response from VrboOwner on 7 February 2024

Hola Antonio! Muchas gracias por escribir tu reseña, nos da mucho gusto saber que se la pasaron bien. Esperamos verlos pronto! El equipo de MHV

From a partner site

10/10 Excellent

Olivia F.

11 April 2023

Magnificent!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place is wonderful and pictures just just don’t it justice. It’s comfortable and sexy chic. Plenty of room, and the rooftop deck has the best views!

Response from VrboOwner on 13 July 2023

Hi Olivia! Very nice to hear from you! Thank you so much for thaking the time to write your lovely review. We were very happy to hear you had a great time! We loved hosting you. We hope to see you again soon! My Huatulco Vacation Team

From a partner site

10/10 Excellent

Laura J.

28 November 2023

Wonderful view!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We fully enjoyed our stay. The view was amazing. It was a short hike down to La Playa Entraga where we enjoyed snorkeling. The condo was fully equipped and we throughly enjoyed our arrival dinner, breakfast and lunch that was made for us. Our chef cooked up some great food.

Stayed 5 nights in Nov 2023

Response from VrboOwner on 29 November 2023

Hi Laura! I hope you are doing great! We miss you here in Huatulco. Thank you so much for taking the time to write your lovely review, It will help a lot our future guests, the owners and us. Also I want to thank you for being so kind all the time with the staff at Barlovento and with us. We loved to host you and we hope to see you again soon, My Huatulco Vacation Team

From a partner site

10/10 Excellent

Rosalie H.

21 April 2024

Fun in the sun!

Stayed 7 nights in Mar 2024

Response from VrboOwner on 25 April 2024

Hi Rosalie! We're very happy to hear that the condo exceeded your expectations and that the pictures lived up to reality. It's wonderful to know that you enjoyed the beautiful pool and the remote beach, along with the opportunity to snorkel nearby and soak in the view from the balcony. It truly sounds like the perfect place for a quiet getaway, and we're delighted that you found exactly what you were looking for. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again for another wonderful escape by the water. Until then, safe travels and see you soon! MHV Team

Verified

10/10 Excellent

Esthela R.

14 July 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation of 7

My family and I stayed at the Barlovento property in Huatulco in July 2023. We were immediately amazed by the view when we walked in. If a view is what you are looking for, I guarantee you won’t be disappointed. The rooms are large and the air conditioning is great. You truly feel like you are in luxury. The location is private and will require a $60 pesos cab ride each way to get to the nearest town. We really didn’t need too much because we spent most of our days exploring Huatulco. I highly recommend this place.

Stayed 5 nights in Jul 2023

Response from VrboOwner on 15 July 2024

Hi Hanay!! Thank you so much for your lovely review! We are very happy to know you had a great time! We hope to see you again soon! MHV Team

Verified

8/10 Good

Silvia G.

2 June 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Vacation Huatulco

Overall, our stay was great. The condo is spacious with beautiful views. It’s about a 10 minute drive to the town so make sure to buy groceries/snacks. Access to the beach is a bit of a hike and not easily accessible to individuals with mobility issues. The property host, Monserrat is very responsive and nice. If you book transportation through the condo staff (Joe) make sure you confirm multiple times. They failed to pick us up from the airport and we had a late arrival. Luckily it wasn’t a big deal because there were plenty of taxi. I highly recommend visiting Cascada Mágica.

Stayed 4 nights in May 2023

Response from VrboOwner on 15 July 2024

Hi Silvia!! Thank you so much for your lovely review! We are very happy to know you had a great time! We hope to see you again soon! MHV Team

From a partner site

10/10 Excellent

Cindy U.

26 March 2024

Lovely condo with awesome view

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Can't say enough about My Huatulco Vacation they are great!! This is the 3rd year we have rented from them and they just keep getting better and better. The staff are all friendly, helpful and provide excellent service, which made our rental experience fantastic! Mildred our property manager was quick to respond and very attentive to all our needs. We love this condo and it's location. Just one tiny note I feel worth mentioning... for guests using the upstairs bedroom, it does not have any closets for hanging clothes or a chest of drawers to unpack your suitcase.

Response from VrboOwner on 12 April 2024

Dear Cindy, Thank you immensely for your continued trust in My Huatulco Vacation and for sharing your wonderful experience with us. We are truly delighted to hear that you have enjoyed your stays with us over the past three years, and we are honored to have been a part of making your vacations memorable. It brings us immense joy to know that our staff's dedication to providing excellent service has contributed to your fantastic rental experience. We are especially grateful for your kind words about Mildred, and we will be sure to pass on your compliments to her. Ensuring our guests feel welcomed, supported, and attended to is a top priority, and we are thrilled to hear that we have met your expectations in this regard. Regarding your feedback about the upstairs bedroom, we sincerely appreciate your note. We understand the importance of having adequate storage space while staying in a rental property, so the owner took immediatly actions thanks to your review and currently there is a closet being installed in the upstairs room, you will be able to enjoy it next year. Once again, thank you for your loyalty and for taking the time to share your feedback with us. We look forward to welcoming you back for many more wonderful stays in the future, and we remain dedicated to exceeding your expectations with each visit. Warm regards, My Huatulco Vacation Team

Verified

10/10 Excellent

Andrea & Ron B.

18 November 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous View

This is a very nice condo. The view is spectacular. The living room and front bedroom have floor to ceiling windows and view of the bay below. Playa la Entrega is just below these condos. There are stairs down to the small beach where you can snorkel around a small point and get access to the main beach. The return climb to the condos is significant, but they have added areas where you can stop and enjoy the view on the way up. The condo has a well designed and equipped kitchen, small washer/drier room off the kitchen, and a wonderful upper floor. Most of the upper floor is a covered open air family room with the same view as the lower floor. We ate every meal upstairs. There is also an outdoor shower on this level. It should be noted that the third bedroom and bath are on this upper level. Would definitely recommend this unit.

Stayed 5 nights in Nov 2021

Response from VrboOwner on 15 July 2024

Hi Andrea & Ron!! Thank you so much for your lovely review! We are very happy to know you had a great time! We hope to see you again soon! MHV Team

Verified

10/10 Excellent

Tara C.

4 August 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice place

Our favorite thing was the beach at the bottom of the stairs on the property. We saw iguanas and coati, too. The snorkeling around the rocks down there is great. It's not a place to lay out because the beach is rocky but for a refreshing swim and some good snorkeling, it's great. People also visit from the beach next door, so you will see others there. The condo itself was also very nice. Everything was new and there were a few staples, so no need to buy them (sugar, olive oil, salt, etc.) Keep in mind that leaving out crumbs or anything sweet does attract ants, so we did put most things in the refrigerator. Monserrat was our contact and she was lovely and quick to respond. She met us upon check-in and appeared as were we checking out to get the keys and make sure everything was good. The view was amazing and the private roof deck unbelievable. Because it was mid-July, it was a little too hot and humid to spend much time on the roof deck during the day but it was great for star-gazing at night. The only minor drawbacks (which we told Monserrat about) were that the shower in the master bedroom tended to leak water over the floor because there's no divider to block it, so we had to use a lot of towels when we showered to soak up the leakage. And, for some reason, on the last day, the outdoor shower stopped working. The A/C in the master bedroom tended to be a little unreliable and seemed to mostly just want to be a fan. All other A/Cs great! Overall, an amazing stay!

Stayed 5 nights in Jul 2023

Response from VrboOwner on 15 July 2024

Hi Tara!! Thank you so so much for your lovely and detailed review! We are very happy to know you had a great time! We hope to see you again soon! MHV Team

Verified

8/10 Good

Hans Dieter W.

16 December 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Muy bien

Excelente todo, único detalle es que la alberca está literalmente helada.

Stayed 5 nights in Dec 2024

Response from VrboOwner on 9 January 2025

Hi Hans! Thank you for your wonderful review! We are very happy to hear that the house exceeded your expectations a—we look forward to welcoming you back soon! Best regards, MHV Team

From a partner site

10/10 Excellent

Myrna O.

4 April 2024

Outstanding Vacation Property

Response from VrboOwner on 12 April 2024

Dear Donald, I wanted to express our sincere gratitude for your review. Your kind words mean a lot to us and serve as a source of encouragement for our team. We're thrilled to hear that you enjoyed your experience with us and that we could meet your expectations. Your feedback is invaluable, and we're grateful for the opportunity to have hosted you. Thank you for choosing us, and we look forward to welcoming you back in the future. Warm regards, MHV Team.

From a partner site

10/10 Excellent

DAQUANNA H.

4 November 2022

Amazing house and awesome service

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This house is everything that seems to be from the pictures and descriptions plus more. There are no bad views from any of the windows! Every room felt like home and all of the main living spaces felt like luxury! My friends and I are already trying to figure out when we could come back. All of the concierge services were so helpful and needed LOL yes the chef is worth it we were there 7 days and got the chef four of those days... On the other days we had to make ourselves leave so that we can actually explore the city but you could definitely just stay in this house and enjoy the space, the views and hopefully the good company you plan to bring.

Response from VrboOwner on 13 July 2023

Hello Daquanna! We miss you here in Huatulco! Thank you so much for your lovely and detaailed review, it will help a lot future guests. We are very happy to hear that you had a great time. We can't wait to see you again! My Huatulco Vacation Team

From a partner site

10/10 Excellent

Joseph H.

7 August 2022

Perfect location.

Response from VrboOwner on 13 July 2023

Hello Joseph!! thank you so much for your review! We will pass along your comments to the staff,. We are very happy to hear you had a great time in the condo and with us. We hope to see you again soon, It was a pleasure to host you!! My Huatulco Vacation Team.

From a partner site

10/10 Excellent

Leanne J.

3 May 2022

A little piece of heaven

Response from VrboOwner on 13 July 2023

Hi Leanne!! Thank you so mcuh for your review! We will pass along your comments to the staff. We are very happy that you enjoyed the views and the condo. We are looking forward to host you again. Have a great day! My Huatulco Vacation Team.

From a partner site

10/10 Excellent

Cindy U.

29 March 2022

Incredible view and beautiful rooftop patio!

Response from VrboOwner on 13 July 2023

Hello Cindy, Thank you very much for choosing My Huatulco Vacation and Barlovento for your vacations!! We really appreciate that you took the time to write your review, it helps a lot to our future guests. We eill pass along your comments to Mayreit and the team. We hope to see you again soon!! My Huatulco Vacation Team

From a partner site

10/10 Excellent

Jamie L.

15 February 2022

Couldn’t ask for more. An awesome experience.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at Barlovento which is beautifully situated for access to Playa La Entrega. The apartment itself is beautiful, well equipped and spacious with an amazing upstairs terrace with bar and barbecue. The chef who came to cook for us made some delicious food and drinks with minimal fuss and in general the whole experience and service provided was so helpful and accommodating. We’re coming back before we fly back to the UK!

Response from VrboOwner on 13 July 2023

Hi Jamie! Thank you so much for your lovely review, We are very happy that you had an amazing time in the property and with us, See you on March!! We can´t wait to host you again! My Huatulco Vacation Team

From a partner site

10/10 Excellent

Dean B.

11 January 2022

Rooms With a View

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Another great stay in Huatulco. The condo was exactly as advertised in the pictures. Extremely modern and well laid out with the nicest rooftop we have seen. The view from the main floor as well as the rooftop were mesmerizing. Staff at the condo were very friendly and helpful and the property management group was stellar as always. The private beach was excellent and the pool was very refreshing. Would not hesitate to return.

Response from VrboOwner on 13 July 2023

Hi Dean, We are so glad to hear that you enjoyed paradise & Barlovento! The condo truly does have an amazing and unique ocean view. Thank you for taking the time to review your experience with the property, staff and our company; we hope to welcome you back in the future! Sincerely, Gaby and your friends at My Huatulco Vacation

From a partner site

4/10 Poor

Brian K.

3 January 2022

Beautiful view and condo - but jacket went missing

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property was beautiful with a wonderful view of the bay. The location is in a secluded area, which could either be a pro or con depending on your vacation expectation - definitely need to rent a car or cab for dinner / groceries as there are no grocery or convenience stores within walking distance. With that said cabs are fairly easy to come by so you just need to plan accordingly. Where we ran into issues was the checkout. ~30mins after checkout, I realized I had left my jacket behind while waiting at the airport. Upon realizing this I immediately texted the property manager and gave my address for a shipping quote to have it shipped back to Canada. A short while later she responded saying my jacket was not there. I am 100% certain it was left behind.Recently someone from Huatulco Vacations (the company that owns this property) texted me asking to leave a review. I explained that I hadn't left a review as I was waiting for my jacket to be returned. They said they'd look into it then ghosted me. The property is beautiful - but don't leave anything behind as it will disappear. Company is dishonest.

Stayed 4 nights in Dec 2021

Response from VrboOwner on 13 July 2023

Brian, Thank you for taking the time to review the property and for letting us know about your experience. We are pleased to hear that you enjoyed the property and deeply regret you forgot an item and are sorry to hear that our team's responsiveness was not to your satisfaction. My Huatulco Vacation has been operating in the destination for almost 15 years and has a guest satisfaction rating of 97% across all booking platforms so please understand this incident is not a reflection of our company's level of honesty. The property manager responded on the same day of your departure to inform you that the forgotten item was not located in the property. While we understand how frustrating it can be to lose an item of value, our team attempted to immediately assist you. In regards to the Guest Services contact not responding quickly, the issue was open on our end and was not followed up on prior to this review only because it is still being actively pursued. One of the special parts of Huatulco is the safety and honesty of members of our community. It is not an unusual story to hear of someone leaving a wallet in a Huatulco taxi and having it returned. To read a review like this that throws shade on our company and destination because of a forgotten item is unfair and unjust. We pride ourselves on delivering outstanding experiences and work tirelessly to support our guests. We hope your feedback is taken for what it is, regret over a forgotten/lost item - which we will continue to pursue on your behalf.

About the host

Hosted by My Huatulco Vacation

Languages:

English, French, Italian, Spanish

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Oceanfront Condo + Rooftop Bar & Beach Access

Photo gallery for Oceanfront Condo + Rooftop Bar & Beach Access

Reviews

Popular amenities

Explore the area

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 1

Bedroom 2

Bedroom 3

3 bathrooms, 1 half bathroom

Bathroom 1

Bathroom 2

Bathroom 3

Bathroom 4

Spaces

About this property

Oceanfront Condo + Rooftop Bar & Beach Access

Add dates for prices

Have a question?

Similar properties

Private Oceanfront Rooftop Plunge Pool & Beach Access

House Rules

Children

Events

Pets

Smoking

Important information

You need to know

About the area

Santa María Huatulco

What's nearby

Getting around

Restaurants

Frequently asked questions

Reviews

Exceptional

10/10

10/10

10/10

9.8/10

10/10

Reviews

8/10 Good

Marcie B.

Marcie B.

10/10 Excellent

Verified traveller

Exceptionally relaxing

Verified traveller

10/10 Excellent

Jason S.

Amazing Place

Jason S.

10/10 Excellent

robert g.

Beautiful views

robert g.

10/10 Excellent

miguel t.

Nice

miguel t.

8/10 Good

John a.

Nice place. I would recommend

John a.

10/10 Excellent

Sean M.

First Time in Huatulco

Sean M.

10/10 Excellent

ANTONIO L.

Hermoso Lugar

ANTONIO L.

10/10 Excellent

Olivia F.

Magnificent!!

Olivia F.

10/10 Excellent

Laura J.