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10/10 Excellent
Lucy Eng
26 April 2024
Cons: When we first arrived to pick up the keys from the rental company, we were told that central
Cons:
When we first arrived to pick up the keys from the rental company, we were told that central heating wasn't working. Luckily the 1st and 3rd floor had built in electric heaters. The 2nd floor was the coldest. It was the living room, kitchen, and dining room. There was a fireplace in the living room which was helpful. Kathy from All Mountain Rentals, said that she will have someone bring up 2 more electric heaters for us and she already put a call in to have the heating issue looked at, which wasn't going to be looked at until the next day and we were okay with that. This is all during Christmas weekend so we completely understand. With all that was said and done, the problem wasn't fixed. The 2nd floor wasn't too bad with the fireplace on. Luckily they had some firewood available for us and the hot water was still working, Thank goodness.
Pros:
All Mountain Rentals, were very accommodating. They answered all questions and concerns that we had about the heat. They did the best they can do and actually went above and beyond. We appreciate it very much!
Other than the heating issue, this property was great! Beautiful mountain views! The house was very roomy for 12 of us (6 adults, 6 kids). There was a jacuzzi there, but we couldn't use it because it was locked and it was waaay too cold. I was happy that some of the bedrooms had it's own bathroom. We started up the firepit outside and made some small hill for tubing. We had a blast!
All in all it was a nice place. We are looking into booking this location again for summer. Would love to see and experience it during that time..
