6/10 Okay
Annie R.
31 March 2024
Liked: Check-in, location
A lot of broken appliances
Washer, dishwasher, master bathroom toilet, and pool heater weren’t working properly. Heater got addressed immediately but we felt it was too many appliances not working properly upon our stay. Bottom rack on dishwasher broken. Property managers response was just well are the dishes clean? The dishes would be cleaned but EVERY TIME you would have to lift the bottom rack up with ALL the dishes on the rack because they don’t feel it’s necessary to get the wheels fixed for pulling the rack in and out. Master bathroom toilet ran after flushing a lot. Washer would run and then would be filled with water and wasn’t doing the spin cycle correctly. Taking it twice as long then it should have to do a load. Pool heater had a gas smell upon our arrival and they had to send someone to fix. The property managers response was basically just that well your in a house things are gonna happen. Of course things break and have to be fixed in a house but there is NO WAY there should have been that MANY issues with appliances in things. They should be better at keeping up things on this house. When you book a vrbo and expect for these things to be working they should work. One thing not working is more reasonable. I already do upkeep on my own house, I wasn’t looking to do a bunch of upkeep for a vrbo home. The property manager that I spoke to wasn’t very sympathetic and polite about this many things not working. House location was good for walking to coffee shops, some shops, playground.
Annie R.
Stayed 6 nights in Mar 2024