Booked this place for a family vacation. First in we had to buy products to clean the property...the bathrooms were nasty, had dead bugs and hair. The carpets to step out of the shower on were stained. The ovens were filthy and we didn't use them. We had to clean the microwaves and refrigerators before using them. According to the card left by the cleaning company, it was last cleaned on 2 July...we checked in on 16 July. When we changed to trash bag in the upstairs kitchen, the smell was repulsive, I almost puked...there was a bone under the trash bag which had been in there long enough to rot. How no one smelt it when changing the bag is beyond me. The black stuff around the air vents was revolting. We paid for the linen packages and our beds were supposed to be made, which they were not, they were dropped off on the front porch. The washer/dryer were rusted and undesirable to use. The mattresses/mattress pads were badly stained that we went out and bought linen/bedding. Both trash bins were full on our arrival. The location of the house was great and sitting outside was pleasant. The management company did call us and returned our cleaning fee but I feel more should/could have been done. I wish there was a place here so that I could post the pics!