2/10 Terrible
jaydeep p.
2 January 2024
Liked: Check-in, location
Disliked: Cleanliness, communication
Nightmare at DERWENT DELIGHT: Filth, Spiders
My stay at DERWENT DELIGHT was highly disappointing. The property lacked cleanliness, with dust and grime covering furniture, beds, linens, and carpets. To make matters worse, the property was plagued by an overwhelming number of spiders and cobwebs. Everywhere, there were webs in corners, ceilings & on furniture. This not only created an uncomfortable living environment but also raised serious concerns about the property's overall hygiene and maintenance. We spent around 2-3 hours cleaning cobwebs after a whole day of driving. It was a very unpleasant experience; we found ourselves doing cleaning chores. We dealt with more than 30 spiders from every corner of our sleeping area. The first night was especially difficult for the kids, as they couldn't sleep properly due to the presence of spiders. It made our stay far from enjoyable. [I have photos of all dust and cobwebs.] The malfunctioning lights in the living area and bedroom created a dim atmosphere, posing safety concerns. The toilet door lock added to the discomfort. Outdoor spaces were neglected, filled with dust and cobwebs. Despite a $80 cleaning fee, no cleaning was evident, and the doubled booking rate did not match the property's worth. In conclusion, my experience was a disaster, with filthy surroundings, spiders, faulty lights, and neglected outdoors. I strongly discourage potential guests from choosing DERWENT DELIGHT.
jaydeep p.
Stayed 3 nights in Dec 2023
