6/10 Okay
Bridget B., Pekin, IN
25 June 2022
Liked: Cleanliness, check-in, location
Nice, but not what I expected…
First of all this is a hotel, NOT a condo. So don’t be fooled as I was. There is no one working the front desk, just a person on a computer screen. She is helpful (when she is online) but it’s just odd. Here’s some positives. The place is beautiful & very clean , it's about a 5 minute drive to the French Quarter or 20 minute walk or trolley ride. The neighborhood seemed nice enough. There are a few restaurants around. There's one literally right outside the hotel called Nola Caye (I didn't try it but the menu looked good). Juan’s Flying Burrito is on the same street and it is reasonably priced and excellent. Hand soap, shampoo, conditioner, towels, and toilet paper are provided. However, there is no free maid service so you have to get them yourself from a closet on the second floor. There is a great gym and game room on the third floor. My deck was nice and it had a lot of furniture and the valets were all friendly and helpful. Here are the negatives. I was in the penthouse so I paid a small fortune for my room, with that being said I thought everything was included. Absolutely NOT!! Their free valet service ended up charging me A LOT (VRBO won't allow me to put exact rate, sorry) for parking for four days. On top of the rate that I had already paid to stay there. It was charged to my card after I checked out and back at home. My room stunk like rotted food the whole week. My door never locked and they didn’t fix it until the night before I left even though I mentioned it to them daily. For the rate that I was paying to stay there, I think that I should've had a locking door & a room that didn't smell. Don’t be fooled by pictures that you will see with laundry detergent etc. because since this is a hotel it is just like a hotel and nothing is provided if you want it you have to buy it which I pretty much knew but I wanted to let you know just in case you expected otherwise because some condos do provide things but like I said this is not a condo although I thought it would be when I booked it. The doors all squeak and shut loudly so it is very loud inside the room (if someone is trying to sleep). The couch looks really big in the penthouse suite but I promise you it is not, it would probably only hold one person to sleep on maybe two at most. The swimming pool is smaller than it looks in photos and very shallow. So it’s basically a wading/kiddie pool. Again, not what I expected especially for what I paid.
Bridget B.
Stayed 4 nights in Jun 2022