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8/10 Good
Susan J.
20 December 2023
Beautiful Location with everything Needed
We arrived on property via the given directions with little challenge. We arrived after dark so finding our villa number was a bit challenging due to lack of lighting but we did it. A porch light being left on would have been helpful. Our villa was set up as stated and we were excited to settle and explore. Every bed was used by our party of 6 and more comfortable beds was everyones' request/desire. We had full days of beach and activity so we fell in to bed every night good and tired. I worked with a rental company as an inspector and was responsible for being sure everything was clean and welcoming for incoming guests. I didnt get that welcoming feeling since the pillows on the sofa were out of place and not fluffed and freshened and the twin beds in loft were a bit disheveled. The arms of the chair were quite soiled and is such an easy spot clean that didnt happen. The sofa was super comfortable and loved by all. The installed ceiling fans need attention too on cleanliness and function. It just didnt feel like it was known for months we were coming and rental company checked everything the day or two before our arrival to be sure everything was fresh, clean and ready. Our key FOB wasn't in the villa either but a phone call fixed that with ease and getting in the gate prior to getting FOB was not a problem. A Welcome note on the counter would have been a nice touch. We are a very laid back family and we were happy there and did not complain. I am sharing here so the rental company/owners can improve if they wish to. The location is spectacular and we walked to the resort every morning for coffee and amazing views. It is a nice villa that needs just a bit of TLC and attention to make it a GREAT villa but it did have everything we needed and we would all stay there again. Oahu is a special magical place and we went to several different beaches during our 10 day stay and visited several food trucks and hiked. We will return!