4/10 Poor
Mustafa Kemal Y.
27 April 2025
Liked: Location, listing accuracy
Disliked: Cleanliness, check-in, communication
ABSOLUTELY TERRIBLE EXPERIENCE
It started with the Host (Marie) where she asked us if we paid.She should check her account before sending messages via stayz account.I am very prompt with my payments no matter what it is. I have travelled for a long time.When we arrived at the Accommodation the remote for the garage door did not work the host blamed it on the previous tenant.The host should always check her accommodation before handing it to the next tenant. We had to use the front door entrance to get an access to the garage door at all times- it was nuisance. As soon as we walked in to the PENTHOUSE IT STUNK. We HAD TO AIRED IT FOR A LONG TIME.The Cantilever (umbrella) in the balcony was broken and damaged. The BBQ facility was not working. The Balcony was disgusting. NOT CLEAN. IT LOOKED LIKE JUNK YARD. THERE WERE SPIDER WEBS AND COCKROACHES.THE POWER POINTS (WALL FOR THE SWITCH) BEDROOMS HAD STICKY TAPE OVER IT, IT DID NOT WORK PROPERLY VERY DANGEROUS ESPECIALLY IF YOU HAVE CHILDREN. ALSO NOT EVERY LIGHT WORKED IN THE KITCHEN OR THE BEDROOMS.CUPBOARDS AND UTENSILS were dirty. There was no Hair Dryer at all in any of the bathrooms.THE PENTHOUSE WAS RUNDOWN. We stayed in the Penthouse next door before and we did not have this problem before.THERE WERE PLENTY OF CLEANING PRODUCTS WHICH WE CLEANED THE WHOLE HOUSE THOROUGHLY AND STILL PAID THE FEE. I STAYED IN MANY PROPERTIES, I NEVER EXPERIENCED A HOST LIKE MARIE AND NEVER EXPERIENCED PROPERTY LIKE THIS. ATTACHED PHOTOS FOR EVERYONE
Mustafa Kemal Y.
Stayed 5 nights in Apr 2025
