8/10 Good
Merv M.
1 February 2023
Liked: Cleanliness, check-in, communication, location
Spacious but not Luxury
Disappointing at best! Great unit, lovely ocean view, but not luxury. Certainly not worth the price.
While driving to the unit we received a txt message informing the access detail and the Unit had no Wi-Fi !
Wi-Fi was a main reason we chose this place. The web site did not mention NO Wi-Fi so we assumed that accommodation in this price point would be connected; ironically, there’s a TV with a Netflix remote but NO Wi-Fi!
Upon entering the unit everything looked clean and inviting, but looks can be deceptive. The unit is not dirty but its cleanliness needs much improvement. The cockroach that greeted us in the kitchen was an unwanted guest! Bathroom window and stairway ledges were grotty with dead insects. The inner pillow covers in the bedroom were slightly stained.
Strangely, many of the kitchen/bathroom drawers were open: kept springing open.
Game changer – no aircon or fan in the bedrooms. So hot!
All accommodation we have visited previously have supplied complimentary toiletries – small soaps doesn’t meet the standard. Coffee machine but no coffee pods. Stingiest accommodation ever.
There are safety issues:
- excellent parking but the space at the side has a steep drop. This is dangerous
- entrance step to bathroom is a tripping hazard
- no shower mat – slipping hazard
- bathroom basin height is high – awkward for shorter people
Excellent customer service - fans provided within hours after contacting the manager.
Merv M.
Stayed 3 nights in Jan 2023
