Scenic Kernville Getaway w/ Deck & Mountain Views!

Shared from the owner: "Gabriela, Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your stay. It's disheartening to learn that the condition of the apartment did not meet your expectations, especially after viewing our website. We acknowledge your concerns regarding the state of the facilities, including the uncleaned windows, the presence of spiders, and the issue with the heating in the bathroom. We've taken immediate action to address these issues by installing a heat pump in both bedrooms for your comfort, as well as providing firewood for the wood stove in the main room at no extra charge. Additionally, we've spoken with our cleaning team to ensure thorough attention is given to windows and cobwebs in the future. We genuinely value your feedback as it helps us improve our guests' experiences. If there are any specific details regarding the damaged facilities that you could share with us, we would greatly appreciate it, as it would assist us in promptly addressing any outstanding issues. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay."