Located in Hamburg, master Altona is in the business district. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Miniatur Wunderland. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Elbe Philharmonic Hall.
Trabrennbahn Hamburg Bahrenfeld - 5 min drive - 2.2 km
Elbstrand - 5 min drive - 3.6 km
Getting around
Schützenstraße (Mitte) Hamburg Station - 7 min walk
Bahrenfeld S-Bahn - 16 min walk
Hamburg Airport (HAM) - 25 min drive
Restaurants
McDonald's - 4 min walk
Madame Mai - 6 min walk
Andronaco - 3 min walk
Landgang Brauerei - 2 min walk
Kebab House - 5 min walk
About this property
master Altona
Self parking, laundry facilities and express check-in are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include express check-out. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a dining area and a coffee/tea maker.
Master Altona offers 84 air-conditioned accommodations with espresso makers and a safe. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 4.80 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 0 to 19 per person
Self-parking fee: EUR 20 per day
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number Gala Master (Germany), 03-7110455-47, DE 364 215 847, +4932221857540, master Altona, Landsberger Allee 117a c/o Sunflower 10407 Berlin, 03-7110455-47
Property # 100343806
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Is master Altona pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at master Altona?
As of 9 May 2026, prices found for a 1-night stay for 2 adults at master Altona on 26 May 2026 start from NZ$261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at master Altona?
Self-parking is available for EUR 20 per day.
What time is check-in at master Altona?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at master Altona?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Where is master Altona located?
Located in Altona, this apartment building is within 2 miles (3 km) of Theatre Neue Flora, Trabrennbahn Hamburg Bahrenfeld and Altonaer Balkon. Elbe and Altonaer Volkspark are also within 2 miles (3 km). Bahrenfeld S-Bahn is 16 minutes by foot and Schützenstraße (Mitte) Hamburg Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
master Altona Reviews
Reviews
9.4
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Great place to stay! The hotel makes a lot of efforts to ensure a comfortable stay. The rooms are modern and super clean. Staff are friendly. Beds are comfortable. We have no hesitation to recommend this place to anyone.
Spacious, modern and indeed a very good breakfast with many choices. Exceptional clean.
Bjoern
Stayed 1 night in May 2025
Verified
10/10 Excellent
Jann-Patrick
28 December 2024
Liked: Cleanliness, room comfort, communication
Very stilish modern Appartements.
Jann-Patrick
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Radu
12 December 2024
Liked: Cleanliness, room comfort, communication
Very clean and comfortable
Very clean and comfortable, we liked the virtual online contact aspect. We’ll definitely stay at Master Altona again next time we visit Hamburg. Thank you!
Radu
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
Verified traveller
8 September 2024
Liked: Cleanliness, room comfort, communication
It was nice to stay at this apartment and checkin & out process was easy. Passcode room key was good, as we didn’t need to have physical key.
Verified traveller
Stayed 6 nights in Sep 2024
Verified
10/10 Excellent
Frederick
9 December 2025
Liked: Cleanliness, amenities, communication
This was an interesting new type of hotel stay for us. My mother grew up in Altona in the 50s after the war. I hadn’t been to Hamburg in about 20 years so we decided to visit pre-Christmas for the markets (way too crowded and difficult public transportation during it). The room was well equipped with a refrigerator, induction cooktop, convection oven, deep well sink as well as cookware and utensils. It was relatively quiet and situated. Typical German hard mattress and too many smokers outside every door. I couldn’t live in a city like this, but an occasional visit should only take a few days off my life.
Frederick
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Rami
22 October 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Communication is the reception people was great 😊
Rami
Stayed 2 nights in Oct 2024
Verified
10/10 Excellent
Joachim
10 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautifully laid out. Absolutely spotless. Easy access to Hamburg city centre. Everything is electronic and you hardly need to talk to a person… but when you do they are polite and professional. Great property!
Joachim
Stayed 3 nights in Jun 2024
Verified
10/10 Excellent
Zachary
15 February 2025
Liked: Cleanliness, room comfort, communication
Incredibly receptive and communicative team here. Well furnished kitchen with all of the essentials. Comfy bed, great water pressure. Only thing Id note is you need to go to the neighboring hotel to access the gym and sauna. Easy enough to do so though.
Zachary
Stayed 5 nights in Feb 2025
Verified
10/10 Excellent
Hamid
15 October 2024
Liked: Amenities
Excellent property with the exception of some outside noise and a little round down neighborhood.
Hamid
Stayed 1 night in Oct 2024
Verified
4/10 Poor
Anders
10 September 2025
Liked: Room comfort
Disliked: Communication
No daily cleaning and horrible check-in experience
The rooms was nice and clean, but the daily cleaning announced on Hotels.com didn't happen. We stayed for 4 nights and didn't get cleaning once.
The check-in via WhatsApp took almost an hour. Something that normally takes 5-10 minutes in a hotel with a normal reception.
You wouldn't expect this lack of service in a hotel in this price category.
Anders
Stayed 4 nights in Sep 2025
Verified
8/10 Good
Daniel
31 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Not in the best place but I think overall I would not recommend hamburg at all just a busy city with very rude people, the hotel is nice but not the city in my view compared to other's
Make sure to contact the owner before you get there. Turns out they needed passport info before they can give passcode to get into the building, but I was traveling for a few days before with spotty internet, ended up sitting downstairs for almost an hour on the 1st day of my reservation going back and forth with management until they could verify everything and finally let me into the unit. Overall mostly my fault for not doing this in advance, but don’t make the same mistake I did. Make sure that 24 hours before you already have the code you need to get inside.
Great unit as advertised though. Bus was a block away, very convenient.
Boleslav
Stayed 4 nights in Mar 2025
Verified
8/10 Good
Aga
17 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was spotlessly clean and contact with email hotel manager was very quick regarding a few concerns that we came across.Everything was solved in quick and professional manner. Although, on the day of our check out, the cleaning crew started to knock to our doors from 7AM, and after that 3 more times and at 9AM they entered the room while we still were sleeping. I understand they they want to clean but check out it’s at 11AM. In the United States it’s just unacceptable to do that.
Aga
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Denise
4 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr sauber und ruhig.
Mit gut ausgestatteter Küche
Denise
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Timo
7 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Einfach top
Timo
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Vlora
5 January 2026
Liked: Cleanliness, room comfort, communication
Frukosten höll mycket hög kvalitet med färska råvaror, stort utbud och utmärkt service. Rummet var i perfekt skick. Extra plus för den trevliga välkomstdrycken och snacksen.
Vlora
Stayed 1 night in Dec 2025
Verified
8/10 Good
Lovis Jeremias
4 January 2026
Liked: Cleanliness, amenities
Disliked: Communication
Einfach
Lovis Jeremias
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Christoph
1 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Appartment war modern eingerichtet mit einer großen bodentiefen Dusche und einem separaten WC. Sehr ruhiges Zimmer zum Hinterhof, von anderen Gästen haben wir nichts mitbekommen. Einfacher CheckIn durch Pincode, gutes Frühstück im Nachbarhotel. Sehr gute Anbindung an den öffentlichen Nahverkehr. Uneingeschränkt empfehlenswert!
Christoph
Stayed 1 night in Dec 2025
Verified
8/10 Good
Oliver
1 January 2026
Liked: Cleanliness, amenities, communication
Perfekt für eine Städtereise
Nächste Bushaltestelle ca. 5 Minuten entfernt und in die Innenstadt ca. 10 Minuten Busfahrt.
Zimmer ist für 3 Personen sehr geräumig und die Einrichtung ist sehr gut. Küche mit allen Dingen vorhanden. Wir waren jetzt zum zweiten Mal im Master Altona und würden auch beim nächsten Aufenthalt in Hamburg dort übernachten
Oliver
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Jan
30 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Appartement war sauber und auch ausreichend groß. Das Frühstück im Nachbarhotel hatte eine gute Auswahl an warmen und auch kalten Speisen sodass jeder fündig wird. Es war jedoch sehr voll und wir hatten Glück einen Platz zu bekommen bzw. mussten wir einen Morgen kurz warten.
Check in und Kommunikation via Mail oder WhatsApp lief problemlos und schnell (da es keine Rezeption gibt). Uns hat die Unterkunft sehr gut gefallen.