Aparthotel

Numa Madrid Luna

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Photo gallery for Numa Madrid Luna

A hotel room with a bed, a TV mounted on the wall, a dining table with chairs, and a balcony visible through the door.
A modern hotel room with a flat-screen TV mounted on the wall, a dining area with a table and chairs, and a bed with a view to the outside.
A narrow street lined with white buildings, balconies, and a few pedestrians.
A brown double door with a decorative arch above it, a sign above the door, and a black shutter to the right.
A wooden staircase with ornate black railings leading to a door with a decorative panel.

Reviews

8.6 out of 10
Excellent

Highlights

  • Discover nearby landmarks
    Close to Gran Via

Popular amenities

  • Kitchenette
  • Air-conditioning
  • Free Wi-Fi in public areas
  • Breakfast for a fee
  • Refrigerator
  • Non-smoking
The current price is NZ$286
includes taxes & fees
10 Jan - 11 January 2027

Explore the area

View map
Calle de la Palma 11, Madrid, 28004
  • Place, Gran Via
    ‪8 min walk‬
  • Place, Puerta del Sol
    ‪13 min walk‬
  • Place, Plaza Mayor
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Choose your unit

View all photos for Standard Studio with Kitchenette

A modern bedroom with a large bed, built-in shelving, a flat-screen TV, and a minimalist design.

Standard Studio with Kitchenette

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium Studio with Kitchenette

A neatly made bed with white linens in a modern hotel room.

Medium Studio with Kitchenette

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium Studio with Kitchenette and Balcony

A modern hotel room with a bed, a small bedside table with a vase, and a wall-mounted TV.

Medium Studio with Kitchenette and Balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Numa Madrid Luna

Express check-in, express check-out and free Wi-Fi in public areas are available at this smoke-free aparthotel. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a coffee/tea maker and a dining table. Weekly housekeeping is available.
Numa Madrid Luna offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with digital channels. Housekeeping is provided on a weekly basis.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Lock the doors

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: from approximately EUR 12 for adults and from EUR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number HM-3668
Property # 100352744
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Numa Madrid Luna pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Numa Madrid Luna?

As of 14 October 2026, prices found for a 1-night stay for 2 adults at Numa Madrid Luna on 10 January 2027 start from NZ$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Numa Madrid Luna?

This property doesn't offer parking.

What time is check-in at Numa Madrid Luna?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Numa Madrid Luna?

Checkout is at 11:00 AM.

Where is Numa Madrid Luna located?

Located in Madrid Centro, this aparthotel is within a 10-minute walk of Plaza de Chueca and Gran Via. Puerta del Sol and Plaza de España are also within 15 minutes. Tribunal Station is only a 2-minute walk and Bilbao Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Numa Madrid Luna Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 17 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.4/10

Cleanliness

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Check-in

8.4/10

Communication

8.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great location near subway stop. Amenities and locker were useful. Of note, entrance was upstairs and building had no elevator - so could be difficult for certain types of travelers.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Clean, cute, purposeful

Amazing. Clean, perfect location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent many thanks for everything. Highly recommended!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would recommend it!
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication
The AC was broken and never fixed and the room smelled of cigarettes. The bathroom sink didn’t work but was eventually fixed.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
When I arrived in Madrid, I discovered that my reservation had been canceled. If you don't check in within the first 24 hours, they cancel your booking and keep your money. I was left stranded on the streets of Madrid in the middle of the night. They didn't offer to get me another room or resolve the situation. Their customer service was incredibly disrespectful. I tried several times to get my money back, but they kept telling me there was nothing they could do. I paid for 8 nights and received nothing in return. In the end, after multiple difficult attempts, they agreed to refund my stay. However, by then, I had already decided to leave Madrid. They ruined my summer holiday. Stay away from this hotel.
Stayed 8 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, communication, listing accuracy
En los días que me quede nunca fueron a hacer la limpieza y además cuando solicite ayuda para dejar mi equipaje en el lockers del hotel para irme a desayunar mientras hacía mi check out nunca me ayudaron , no volvería a hospedarme allí
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Værelset rent og hyggeligt med god beliggenhed i centrum
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Un poco difícil subir las maletas xq no había asensor
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien , barrio muy alegre
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
출장 시 편리하게 묵었습니다. 화장실에서 하수구 냄새가 약간 났지만 괜찮았습니다.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fácil transportación
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Il letto era leggermente piccolo per due persone. Inoltre, c’era polvere sotto al letto e credo ci fossero le cimici dei letti, poichè abbiamo passato le notti a rigirargi e ad avere prurito. Abbiamo quindi esaminato prima di fare il check out e sulle lenzuola abbiamo trovato delle macchie nere tipiche dei loro escrementi. Sarebbe da fare un controllo, anche se a posteriori ho visto recensioni anche di altri inquilini precedenti che avevano segnalato lo stesso nostro problema… non risolto, mi pare. Questo dettaglio ha sicuramente rovinato la permanenza, creandoci non pochi problemi, poichè con le cimici dei letti c’è sempre il rischio di portarsele a casa!! Senza questo disguido sarebbe stata sicuramente una permanenza molto piacevole visto che le stanze sono arredate con molto gusto, fornite di tutto il necessario e collocate in una posizione perfetta!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Gran ubicación y excelente condiciones de la habitación.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Trevlig planlösning och bra med köks-hörna på rummet. Stora och bra duschhanddukar.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Apr 2024