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Aparthotel

LOFTS Puerta del SOL

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Photo gallery for LOFTS Puerta del SOL

Exterior
Room
Dining
Interior entrance
Bathroom

Reviews

8.6 out of 10
Excellent

Highlights

  • Garage parking available
    Enjoy the convenience of garage parking - a rare offering in the area.
  • At the centre of it all
    Stay in a top rated central location, steps from the best attractions, dining, and entertainment.
  • Discover nearby landmarks
    Near Puerta del Sol

Popular amenities

  • Garage parking available
  • Air-conditioning
  • Free Wi-Fi
  • Microwave

Explore the area

View map
Calle del Marqués Viudo de Pontejos 2, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Choose your unit

View all photos for Apartamento 1 Dormitorio 3 Personas

Room

Apartamento 1 Dormitorio 3 Personas

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartamento 1 dormitorio 4 personas

Room

Apartamento 1 dormitorio 4 personas

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartamento 2 Dormitorios

Room

Apartamento 2 Dormitorios

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio A

Room

Deluxe Studio A

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio B

Room

Deluxe Studio B

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio C

Room

Deluxe Studio C

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Room

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

LOFTS Puerta del SOL

Concierge services, express check-in and express check-out are available at this aparthotel. WiFi in public areas is free. Other amenities include a vending machine. Each apartment provides a microwave and an electric kettle, plus free WiFi and a Smart TV with satellite channels. An espresso maker and a safe are among the other amenities available to guests.
LOFTS Puerta del SOL offers 6 air-conditioned accommodations with a safe and blackout curtains. 55-inch Smart televisions come with satellite channels. This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Microwaves and espresso makers are provided.

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 9 to 13 per person
  • Nearby parking fee: EUR 28 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number H952
Property # 100568648
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is LOFTS Puerta del SOL pet-friendly?

No, pets are not allowed at this property.

What time is check-in at LOFTS Puerta del SOL?

Check-in start time: 3:30 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at LOFTS Puerta del SOL?

Checkout is at 11:30 AM.

Where is LOFTS Puerta del SOL located?

Located in Madrid Centro, this aparthotel is steps away from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

LOFTS Puerta del SOL Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 36 out of 70 reviews
Rating 8 - Good. 23 out of 70 reviews
Rating 6 - Okay. 5 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

8.6/10

Cleanliness

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Check-in

8.4/10

Communication

8.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Miles

Liked: Cleanliness, room comfort, communication
Spacious loft excellent location great staff we will be back soon!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

mary antonette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Leticia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay to check out Madrid. Clean, quiet, affordable. A little difficult to find the entrance but the staff (and surrounding lofts/businesses) are very friendly.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location, close to everything
Stayed 2 nights in May 2024
Verified

8/10 Good

Loblei

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, good privacy. No houskeeping the whole 5 days we stayed.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

LAXMAN

Liked: Cleanliness, property conditions & facilities, communication
Great location; clean and pleasant building. Friendly staff
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Jimmy

Liked: Cleanliness, property conditions & facilities
Perfect location for a week’s stay in Madrid. We were in the middle of everything. Close to metro and train station. Will definitely be my first choice when we return to Madrid.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, room comfort, communication

Great value and location

Very convenient central location one street away from Plaza del SOL and a 5 minute walk to Plaza Major. Reasonable price for a small 2 bed apartment with bathroom, kitchen and lounge. Ideal for short or long stays.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Tania Del Mar

Liked: Cleanliness, room comfort, communication

Best place

This place was beautiful close to everything very clean and secure staff super friendly this place I recommend to everyone .
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay for a few days. Beds were comfy. Location was fantastic! Staff were proactive and always very helpful. We woukd be happy to return here!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Comfy and convenient 😌

The reception staff was very accomdating and even let us leave our luggage in storage at their place. Everything we needed was in our room. The location was terrific with eateries and shopping areas close by and convenient.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is genuinely awesome . The 4 people suite has everything I need for my family . It feel I was in my own piso in Madrid . For sure this will be the only place I will use for my next visits !!! Thanks
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Angela

Excellent location, but rate it as a 2 star motel
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Herlinda

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was very good. The service , the space and the location. Everyone was nice , especially Pablo.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is very centrally located to plaza mayor and the surrounding area, and it’s less than a 5 minute walk from the Sol metro station! They allowed us to store our bags before check in, and the process was so easy!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Myla

Liked: Cleanliness, amenities, property conditions & facilities, communication
We like everything on it.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Tatyana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service at front desk by Alina. She was very nice and helpful.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Fe

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property gave us an opportunity to live like a local I suppose. I like the fact that it is in the middle of the old city, near beautiful streets, shops and churches. My family enjoyed the stay at the property immensely. It was a unique experience.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, room comfort, communication

Recommend for location

Very pleasant appartment. Clean. Comfortable beds. A bit difficult to locate as the name of the appartments are not outside. Excellent location for city centre. Everything accessible by foot from here.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

MICHAEL

Liked: Amenities, communication
We really liked the location, it is in the center of everything. The apartment room is large and has almost everything (there is no iron), there is no daily cleaning, it did not feel very clean and it is a little outdated.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Edilma

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the walkable distances to the Plaza Mayor being in contact with local people learning about crucial& historic landmarks. Having the taste of the food, tapas, paella, rabo de toro within walking distance! I highly recommended to families or "solo" travelers to be in the heart of Madrid, taking the metro is convenient and fast way to know the city.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Swapnil

Disliked: Cleanliness, communication
We stayed 3 days, but only thefirst day room was cleaned, there was no full length mirror and the only mirror was in bathroom which was already a small space . Staff was not so helpful.location is close to all the tourist sites but expect lot of crowd and noise.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked everything at and near the property. It is centrical and everything needed was close by. What was disconcerting was that the property announced itself as a sort-of-hotel but not really. It never said it was a Hostal and the name on the outside says: "Castilla II" which was never mentioned when searching for the property. So it made it difficult to ensure that we were at the right place. Other than that, it was clean, the right size, and we enjoyed our stay there. Thank you!
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Gladys

Liked: Cleanliness, property conditions & facilities, communication
The last night at the next room people were shouting at 3:00 am and we could not sleep. It was terrible. I tried to call reception but they did not answer. I sent several WApp messages to the hotel reception so they could advice the people in the nearby room. Terrible!
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
I reserved this room because the advertisement offered laundry services. Upon arrival I was told they don't even have laundry and they were unwilling to make any concession. I asked for a small discount allowing me to go do my laundry in a public facility and they declined claiming that the information I got was false and they didn't know how I got it. I told them I would write a review stating my disappointment and they got very assertive asking me to leave. I called expedia and they claimed I should have gotten laundry, A small concession as I requested would have gone a long way to make peace and secure a happy customer. Also, daily cleaning is not available. Homeless sleeping outside of hotel. And hotel name is different than advertised; it is actually a hostel. Very confusing advertisement
Stayed 4 nights in Jul 2024