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Aparthotel

Resort Stay Spa Tsurumi

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Photo gallery for Resort Stay Spa Tsurumi

Exterior
Exterior
Room
Reception
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Spa
The current price is NZ$87
14 May - 15 May

Explore the area

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23 Kumi, Beppu, Oita, 874-0849
  • Place, Horita Onsen
    ‪11 min walk‬
  • Place, Myoban Onsen
    ‪3 min drive‬
  • Place, Kankaiji Onsen
    ‪3 min drive‬
  • Airport, Oita (OIT)
    ‪57 min drive‬

Choose your unit

View all photos for Design Double Room

Room

Design Double Room

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Gallery Triple Room

Room

Gallery Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Large Single Bed

View all photos for Deluxe Quadruple Room

Room

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Superior Triple Room

Room

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Triple Room

Room

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Resort Stay Spa Tsurumi

This smoke-free aparthotel features a full-service spa, spa services and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Each apartment features a kitchen, free WiFi and a separate bath and shower. A hairdryer, free toiletries and toothbrushes are among the other amenities that guests will find.
Resort Stay Spa Tsurumi offers 25 accommodations with complimentary slippers and a hairdryer. Accommodation at this 4-star aparthotel has kitchens.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

There are 2 indoor/outdoor hot springs open between 3:00 PM and 10:30 PM. The temperature in the hot springs is set to 106°F.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Property # 101492739
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Resort Stay Spa Tsurumi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Resort Stay Spa Tsurumi?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Resort Stay Spa Tsurumi on 14 May 2026 start from NZ$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Resort Stay Spa Tsurumi?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Resort Stay Spa Tsurumi?

Checkout is at 10:00 AM.

Where is Resort Stay Spa Tsurumi located?

Situated in Beppu, this spa aparthotel is 1.2 mi (1.9 km) from Aso Kuju National Park and 1.8 mi (2.9 km) from Hells of Beppu. Takegawara Onsen and Kijima Kogen Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Resort Stay Spa Tsurumi Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 32 out of 83 reviews
Rating 8 - Good. 32 out of 83 reviews
Rating 6 - Okay. 9 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 6 out of 83 reviews

8.8/10

Cleanliness

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Communication

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, room comfort, communication
Hotel is clean and comfortable. The rooms are big for the price
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was great and had your own parking, but not walking distance from anything; however very close driving distance to tourist spots. Location of the hotel is right next to the expressway entrance to either go to Oita or Yufuin, your like in the middle. Overall excellent hotel!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, room comfort, communication
First hotel ive been to where there was no in person attendant but wow this was a greay experience. Easy parking, clean, good location. And the room was HUGE. Excellent value for money. The rooftop onsen was decent, could be better but that was just a bonus.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Carissa

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel is so far out of town that walking in to town isn’t really an option (at least a hour walk) and the buses only run every half hour. As for the room itself, when you enter the bottom of the stairwell, you can turn on the light at the bottom but not the top. So you have to walk up into pitch black and use a flashlight to find the light switch at the top. The room barely cooled off, even with us blasting the AC units. Other than that, the rooms were nice and the onsen had a very pretty view.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

TERRY

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stay away from this hotel: no person in the front desk; the heat was not working (-2 Celsius); no one answered the phone for customer service … worst nightmare for my stay in a foreign country that only a few persons speak English. I will try to dispute the charges for my stay. I was disappointed that Expedia didn’t step in to help!! Very frustrating and un-professional
Stayed 1 night in Feb 2025
Verified

8/10 Good

RYUJI

Liked: Communication
ちょっと広めの部屋にアップグレードして頂いた様でしたが、部屋入口までが階段で不自由な為、連絡したところ快諾頂き、最上階にアップグレードして貰えました。ラブホテル街ですが、ICから近く、トライアルも近く、地獄巡りにも便利でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Amélie

N’était pas où indiqué sur google maps et plans. Il faut se fier à Expedia seulement. Grande chambre, très bien. Propre. Bains sur le toit incroyable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

HIROKI

Liked: Cleanliness, amenities
Disliked: Communication
はい
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JUNKO

Liked: Cleanliness, amenities
客室は大変清潔でした。スタッフの方の御対応も素晴らしかったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mizuki

Liked: Cleanliness, amenities, property conditions & facilities, communication
丁寧かつ親切な対応でした。ロケーションや部屋の清潔さも申し分なしです。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Catherine

Liked: Cleanliness, room comfort
j'ai réservé pour la vue sur la mer mais ma chambre donnait sur un parking ! C'est un mensonge dans l'annonce.
Stayed 1 night in Oct 2025
Verified

8/10 Good

HANAYO

Liked: Cleanliness
良かったです！
Stayed 1 night in Oct 2025
Verified

8/10 Good

Yasutaka

Liked: Cleanliness, communication
露天風呂からの眺めは最高でした
Stayed 1 night in Oct 2025
Verified

6/10 Okay

mitue

近場の食事何処案内があると良いですね。
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Liliana

Me fui a otro hotel el mismo día que llegué y se negaron a devolverme los tres días que pagué
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

SUMIKAWA

Liked: Cleanliness
Disliked: Communication
洗面所、浴室のお湯が出ず、電話で問い合わせるとキッチンのお湯を出してみてと言われ、出したら出ました。その後試したら浴室も洗面所も出始め、安心してお風呂に入るも、シャワーはぬるいお湯しか出ず、しかもシャワーヘッドの穴は5分の1は塞がって水圧も弱く、寒くて大変でした。5分くらい浴槽側のお湯を出し続けたらようやく熱いお湯が出始めましたが、こちらの水圧もかなり弱く、なかなかたまりませんでしたがなんとか腰くらいまで溜めてあたたまりました。30分後に家族がはいると、またお湯が出なくなっており、結局大浴場へ行ってもらいました。この点だけは本当にどうか改善していただきたいと思いました。お部屋はきれいでした。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

?

Liked: Cleanliness, property conditions & facilities
手続きも簡単でわかりやすく、スタッフの人は居ませんがスムーズに出来ました。部屋もキーではなく暗証番号なので、いちいち持ち歩きも気にしなくて良くて良かったです。 ただ、使い方の問題？か、お風呂のお湯が全く出ず、水がずーっと出て(途中から一瞬お湯)、すごく大変でした…。 車があれば立地も問題なく、すごく綺麗で、お風呂以外は大満足です！
Stayed 1 night in Oct 2025
Verified

8/10 Good

KOMOTO

Liked: Cleanliness, amenities, property conditions & facilities, communication
また行きたいと思うほどよかった！
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

リュウ

場所が分からず泊まれなかったです
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

saburou

Liked: Cleanliness, amenities, property conditions & facilities
想像以上に快適なホテルでした。とても良かったと思います．ありがとうございました。 また利用したいですね。
Stayed 7 nights in Aug 2025
Verified

4/10 Poor

haruhisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
ラブホを改装しての施設なので、そこに無理やり設備を入れてるので、奇妙な間取りですが、お値段相応かと。建物内にベンダーやコインランドリーがあるのは、嬉しい。 ただ、私の部屋だけかもしれませんが、シャワーの温度が上がるまで時間かかり、すぐに冷たくなる。また、シャワーヘッドの水量が少ないと感じる。 階上に露天風呂があり大変良いが、鍵付きのロッカーも無いので、少し不安を感じる。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ミヅキ

Liked: Cleanliness, amenities, property conditions & facilities, communication
お値段が安く不安でしたがお値段以上に満足です！快適にすごせました！お部屋も広くて綺麗でした！
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

DAIGO

Liked: Cleanliness, room comfort

良かったです。

部屋も綺麗に掃除されていて裸足で歩いて逆に床のフローリングが気持ち良いです。 屋上の露天風呂は良かった。 ただ３人同時だと狭いかな。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Fumie

Liked: Cleanliness, amenities, property conditions & facilities
部屋が清潔で駐車場が広くて日陰に停めれるのが夏は助かります。
Stayed 1 night in Jul 2025
Verified

8/10 Good

幸浩

Liked: Amenities
チェックインの手続きがきちんとされておらず、入るのにかなり時間がかかりましたが、電話したらスタッフの方が迅速な対応をして下さいました。 露天風呂からの景色はとても良かった上に、別府湾で行われた花火大会がお風呂から見物できて最高でした。
Stayed 1 night in Jul 2025

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