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Capitalia Palacio Polanco

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Photo gallery for Capitalia Palacio Polanco

Rooftop terrace
Balcony
Front of property
Room
Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • 24/7 front desk
The current price is NZ$299
includes taxes & fees
13 May - 14 May

Explore the area

View map
1410 Av. Homero Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Antara Polanco
    ‪3 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

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View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Room

Deluxe Apartment, 2 Bedrooms, Balcony

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

Room

Deluxe Apartment, 1 Bedroom

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, Balcony, Ground Floor

Room

Comfort Apartment, Balcony, Ground Floor

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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Room
Park Life Masaryk
Polanco
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
9.0 out of 10, Wonderful, 548 reviews
The price is NZ$219
includes taxes & fees
17 May - 18 May
Park Life Masaryk

About the area

Mexico City

Located in Polanco, a neighbourhood in Mexico City, Capitalia Palacio Polanco is in the entertainment district and near a metro station. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travellers looking to shop may want to visit Avenida Presidente Masaryk and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.
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What's nearby

  • Antara Polanco - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 5 min walk - 0.5 km
  • Plaza Polanco - 10 min walk - 0.9 km
  • Soumaya Museum - 10 min walk - 0.9 km
  • Paseo de la Reforma - 15 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Polanco Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Restaurante Palacio - ‬2 min walk
  • ‪Maison Kayser - ‬2 min walk
  • ‪Café de la Escalera - ‬3 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪La Trattoria Palacio - ‬1 min walk

About this property

Capitalia Palacio Polanco

Laundry facilities, a 24-hour front desk and a picnic area are available at this smoke-free apartment building. WiFi in public areas is free. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washing machine and a dining area, while a Smart TV with cable channels and Netflix provide a bit of entertainment.
Capitalia Palacio Polanco offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City apartment provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include an iron/ironing board and portable fans.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Capitalia Palacio Polanco pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Capitalia Palacio Polanco?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at Capitalia Palacio Polanco on 13 May 2026 start from NZ$299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Capitalia Palacio Polanco?

This property doesn't offer parking.

What time is check-in at Capitalia Palacio Polanco?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Capitalia Palacio Polanco?

Checkout is at 11:00 AM.

Where is Capitalia Palacio Polanco located?

Located in Polanco, this apartment building is within a 10-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Chapultepec Park are also within 1 mile (2 km). Polanco Station is 17 minutes by foot and San Joaquin Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Capitalia Palacio Polanco Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 36 out of 54 reviews
Rating 8 - Good. 11 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.6/10

Cleanliness

8.6/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Check-in

9.0/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Elnur

Liked: Cleanliness, amenities, property conditions & facilities, communication
My second time stay in there just was amazing always i will consider to stay there again next visit
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ronen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Great value.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elnur

Liked: Cleanliness, property conditions & facilities, communication
Perfect place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

nissim

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tarak

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the location! Also loved how comfortable was for us as a couple, liked an apartament where I can live in
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Paula

Liked: Communication
Disliked: Cleanliness, amenities
The location! Close to shopping malls, groceries, pharmacies
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, room comfort, communication

Friends trip

The place is great, very clean, modern and accessible. There was no daily cleaning, we were fine, just something to keep in mind. A lot of noise from the street but not sure giving the location it could be any different. I could keep use it from now on. Great coffee next door too!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, room comfort, communication
Good stay. Good location. Would had wanted house keeping to check in to see if we had clean towels & TP, had to go to front desk and request.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this hotel. It was small, but had everything we needed. The only bad park was lack of parking. There was a parking lot nearby, but not on campus.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The property was small - rooms were small, we could hear the outdoor street every night so it was noisy - the windows were not equipped for the area. The bathrooms were unusually small and uncomfortable to get into and out - (5,7 - 156lbs) and still felt uncomfortable. Would probably not reserve again unless I had to.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Guadalupe Selene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar, muy amables en la recepción, muy buena ubicación. Totalmente Recomendable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, amenities, communication
Muy buena atención
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación estaba limpia, el personal es amable, la zona es tranquila.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, communication
La habitación muy bien y el personal muy amable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, room comfort
Disliked: Communication
El acceso a la habitación fue muy complicada por un código que tenían que haber enviado
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, room comfort, communication

Gran ubicación en Polanco

La ubicación es perfecta, Polanco lo recorres caminando… habitación limpia, lo único que no nos pareció tan cómodo fue el colchón y almohadas, pero en general muy bien. Muy agradecidos porque no leí la hora del check in, y nos permitieron entrar un poco antes.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

María Fernanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Está muy limpio y muy bonito en una excelente ubicación
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

WILLIAM JOSEPH

Liked: Cleanliness, property conditions & facilities, communication
Todo bien
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Carlos

Disliked: Cleanliness
No me gustó perdón pero no
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Karen Monserrat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un poco de ruido de la calle
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities, communication
Muy recomendable, excelente lugar cuenta con todo los servicios, no hubo fallas. Para los que buscan un lugar cerca del Auditorio Nacional si está padre el lugar solo que un poco retirado caminando son como 25 minutos solo les recomiendo salir con tiempo
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, communication
Excelente lugar y cuidado a los detalles
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Carlos Eduardo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Yo quedé decepcionado de la propiedad. Aunque la habitación estaba cómoda, pese a que no tenía tapa el lavabo, el ruido de la callé era muy alto y nos dejaba dormir bien. Seguramente tan fácil como escuchábamos las conversaciones también nos escuchaban a nosotros. La llave de combinación no es amigable y la TV es muy difícil de operar y no tiene tv abierta o de cable. Es un lugar caro para lo que se recibe. Lo peor fue el trato del vigilante y encargado Andy Rodríguez. En el buscador de Expedia me decían que había estacionamiento, pero este es en la calle o en estacionamientos cercanos por 5 USD al día. Cuando le pregunté por el estacionamiento exterior, me dijo que no sabía y que el sólo era un vigilante. Que le preguntara a mi buscador algo ridículo de hacer en la noche y que Expedia seguramente ignora. Cuando le dije que los iba a evaluar mal me dijo que estaba bien y en actitud condescendiente me repitió que hiciera lo que quisiera. Le insistí. Misma respuesta. Yo estaba molesto desde el principio y el no hizo más que empeorar las cosas. Me he hospedado en cientos de lugares y nunca vi a una persona encargada tan poco empática e indiferente. Al borde de ser grosero. Poniéndose a la defensiva y desinteresado por mi problemática o mi impresión de él o del lugar. Pasé un muy mal tiempo con él. En definitiva, no recomiendo que se hospeden en un lugar así.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sin duda; regresaría a capitalia y lo recomendaría muchísimos; es pequeño el depto; pero tiene todo lo necesario para tener una estancia excelente ; todo es increíble en Capitalia