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Aparthotel

The Five Suites Lilas

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Photo gallery for The Five Suites Lilas

A modern hotel room with a large bed, a painting on the wall, and a view of the city through large windows.
Property video
A modern building with a sign reading "THE FIVE LILAS".
A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a view of buildings through a large window.
A modern lobby with a reception desk, seating area, and elevators.

Reviews

9.6 out of 10
Exceptional

Highlights

  • Rooftop terrace
    A rare find - enjoy stunning views from the rooftop terrace.
  • Discover nearby landmarks
    Near West Lake

Popular amenities

  • Laundry room
  • Air-conditioning
  • Rooftop terrace
  • Free Wi-Fi
  • Free cots/infant beds
  • Housekeeping

Explore the area

View map
9, Nguyen Bieu Street, Ba Dinh Dist., Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪15 min walk‬
  • Place, Dong Xuan Market
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Choose your unit

View all photos for Junior Suite No View

A compact living space with a kitchenette, a sofa, a small table, and a window with curtains.

Junior Suite No View

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, City View

Room

Deluxe Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom, City View

A modern living room with a sofa, coffee table, and a painting on the wall.

Premier Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Suite

Room

Grand Deluxe Suite

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Grand Premier Suite

A modern living room with a sofa, armchair, and a small table with a bowl of fruit and a vase of flowers.

Grand Premier Suite

  • City view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with a large bed, a TV mounted on the wall, a sliding door to the balcony, and a painting on the wall.

Executive Suite

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex Suite

Room

Duplex Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Executive Suite

Room

Grand Executive Suite

  • Lake view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Panoramic Penthouse

A modern hotel room with a large bed, a painting on the wall, and a view of the city through large windows.

Panoramic Penthouse

  • Lake view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Junior Suite (1 Bed - Room No View)

Room

Junior Suite (1 Bed - Room No View)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Suite (1 Bed - Room)

Room

Deluxe Suite (1 Bed - Room)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Deluxe Suite (2 Bed-room)

Room

Grand Deluxe Suite (2 Bed-room)

  • Sleeps 3
  • Free Wi-Fi

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About this property

The Five Suites Lilas

Along with a restaurant, this aparthotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room and a rooftop terrace are on-site. Each apartment comforts include premium bedding and a down duvet, plus a dining area and a sitting area. Conveniences include a fridge and a microwave, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
The Five Suites Lilas offers 22 air-conditioned accommodations with complimentary bottles of water and rice cookers. This accommodation offers separate dining areas and includes desks. Beds feature down duvets and premium bedding. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower, bathrobes, slippers and toilets with an electronic bidet.

This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Smart televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a steam room and a fitness centre.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1000000.0 per night.
Free cots are available on request at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 198000 for adults and from VND 99000 for children
  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: VND 200000 per day (262 ft away)
  • Rollaway bed fee: VND 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 102456604
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is The Five Suites Lilas pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Five Suites Lilas?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Five Suites Lilas?

Checkout is at noon.

Does The Five Suites Lilas provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 600000 per vehicle applies.

Where is The Five Suites Lilas located?

Located in Ba Dinh, this aparthotel is within a 15-minute walk of West Lake and Ho Chi Minh Mausoleum. Dong Xuan Market and Quan Chuong Gate are also within 1 mi (2 km). Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Five Suites Lilas Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Check-in

10/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Lionel

Liked: Cleanliness, check-in, communication, listing accuracy
A+
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The penthouse sweet is absolutely amazing!! So spacious, super clean, it’s an absolute must if you’re staying in Hà Nội
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KIYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations. It was fairly new with opening only two months previously to our stay. Everything was wonderful, clean, convenient location, and staff were very friendly. We used the express laundry service. We went to dinner and our clothes were in our room folded and hung up in the closet when we got back. Excellent service. Would recommend this property to stay at.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
The Five Suites Lilas Hanoi was an absolute standout. From the moment I arrived, everything felt calm, elegant, and thoughtfully designed. The suites are spacious, spotless, and beautifully styled with a perfect balance of modern comfort and boutique charm. The bed was incredibly comfortable, and the room felt like a quiet sanctuary after a busy day in Hanoi. What truly sets this place apart is the service. The staff are genuinely warm, attentive, and go out of their way to make you feel welcome without ever being intrusive. Every interaction felt sincere and professional, and their local recommendations were spot-on. The location is ideal—peaceful and refined, yet still close enough to easily explore the city. It’s the perfect place if you want to experience Hanoi while also having a relaxing, high-end retreat to come back to. I would 100% stay here again and highly recommend The Five Suites Lilas Hanoi to anyone looking for comfort, style, and exceptional hospitality.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

ByoungJik

Liked: Cleanliness, check-in, communication, listing accuracy
발코니가있다고들어서했는데 발코니가없고 세탁기도있었으면좋았을것같아요
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yoichiro

Liked: Cleanliness, amenities, communication
広くて快適でした。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

An Huy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die netten Angestellten die uns immer hilfreich zur Seite standen und gute Tipps gaben. Die Lage war super 👍, Restaurants schnell zu erreichen.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

TAKANOBU

Liked: Cleanliness, amenities, property conditions & facilities, communication
スタッフが親切でした。
Stayed 2 nights in Apr 2025
Verified

8/10 Good

TAKANOBU

Liked: Amenities
清潔で、設備も新しい。スタッフも親切で信頼できる。
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Yoichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また宿泊したいホテル

スイーツルームで快適でした。近くの湖周辺のレストランも良いです。
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Chun Hua

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

TATSURO

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Man Pong

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Apr 2025