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Castle Inn & Suites

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Pool
Room
Dining
Room
Dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Outdoor pool
  • Housekeeping
  • Self-parking included
  • Free internet in public areas
  • Air-conditioning
  • Refrigerator

Explore the area

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9802 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪8 min walk‬
  • Place, Niagara Falls State Park
    ‪12 min drive‬
  • Place, American Falls
    ‪15 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Rooms & beds

Bedroom

1 King Bed and 2 Queen Beds

Spaces

Number of living rooms
Price is avg per night

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About this property

Castle Inn & Suites

Along with an outdoor pool, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Castle Inn & Suites offers 31 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and free toiletries. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

House Rules

Check in after 3 PM
Minimum age to rent: 21
Check out before 11 AM
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 1062401
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

Frequently asked questions

Does Castle Inn & Suites have a pool?

Yes, this property has an outdoor pool.

Is Castle Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle Inn & Suites?

Self-parking is free at this property.

What time is check-in at Castle Inn & Suites?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Inn & Suites?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Castle Inn & Suites located?

Situated in Niagara Falls, this hotel is 1.6 mi (2.6 km) from Fashion Outlets of Niagara Falls and within 6 miles (10 km) of Seneca Niagara Resort & Casino and Singer Castle. Niagara Falls Memorial Medical Center and Niagara Falls Discovery Center are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Castle Inn & Suites Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 68 out of 374 reviews
Rating 8 - Good. 150 out of 374 reviews
Rating 6 - Okay. 90 out of 374 reviews
Rating 4 - Poor. 40 out of 374 reviews
Rating 2 - Terrible. 26 out of 374 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would absolutely recommend!
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2022
Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, i would definitely come again!
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, good location, quiet, nice pool and great service.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills motels-- Excellent location, Clean comfortable, loved the Front desk gentlemen! Will definitely stay here again if in the area!!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sreeharsha Amarnath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was simple, clean and worth for the money.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Sapla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Theresa

Liked: Property conditions & facilities
Good location, pretty well insulated walls
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly. Highly recommended
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for what it is.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience for the price paid
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was small but convenient
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Joan

Great for one night only.

It was ok, it was more like a motel, just to stay for one night.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
The property needs some updating. The location right off the highway was convenient. The staff was very nice.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in.Near the falls. Had a pool.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location. Bowling alley 3 min away, the falls 15 min away, a lot of food options close by. Pool was nice, as pictured without the filter. Would come back again for the price we got.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Nestor

Good for the prize
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Jannet

Liked: Cleanliness, staff & service, amenities
It’s ok for the price
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience in hotels.

Nice and quite place. Your car will be in front of your door. I like it. Children likes that swimming pool.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service
It was a place to lay your head for a night.. nothing fancy.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Cord

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The deposit was $400 which is way more than a 5 star or luxury hotel. Very disappointing. Also the customer service was very slow you had to ring the bell but it took over 5 minutes for someone to let me in to the front desk. The cleanliness was great and no complaints about the room. Everything else was a no for me.
Verified

8/10 Good

Sukannya

Last option

Bed sheets seemed clean but the blanket was definitely used and not washed for months/years. Shower curtain was dirty, bathtub was scrubbed clean but it probably needed to be bleached to get the stains out. Asked front desk for late checkout (at least an hour) but he refused. Definitely not a busy day, but he was not even apologetic. I guess we didn't have a choice and took the only place available. On that note, I am happy that we had a place at all at the last minute.
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A Poor Quality Place to Stay

The room was of very poor quality. The door was shabby, banged up, and wouldn’t even close properly without putting your shoulder into it. The entire bathroom sink would shift and pull from the wall when you pulled the water handle. The base of the small sink wasn’t attached properly either, both top and bottom were flimsy and felt like they would collapse at any minute. The toilet flush handle would also flip around when pressed and seemed as if about to fall out. The bed caved in at the upper torso area, likely from excessive use, so it was difficult to sleep with my chest/back angled downwards. Flipping the mattress or a new mattress would remedy this. In summary, the room was borderline functional, at best. On the upside, management was polite, and the area was quiet.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Rasendra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Average location close to falls. With lot of shopping around the property. But the property manager was very blunt. Asked for early check in to keep just few luggage, asked for $50 more for an hour or two. Finally gave an hour early at 2pm. No senior respect.
Stayed 1 night in Jun 2022

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