Located in Batam, Oakwood Hotel & Apartments Grand Batam is connected to a shopping centre. Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Grand Batam Mall and Nagoya Hill Mall.
Batam Center Shopping Area - 14 min drive - 13.0 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Restaurants
Liang Sandwich Bar - 3 min walk
Marugame Udon Grand Mall - 3 min walk
Marugame Udon & Tempura - 2 min walk
Shaburi & Kintan Buffet - 2 min walk
Starbucks - 1 min walk
About this property
Oakwood Hotel & Apartments Grand Batam
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and a 24-hour front desk. Each apartment provides a fridge and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers. Other touches available are room service and premium bedding. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 217 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.
This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Return the keys
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 500000.0 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for continental breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
Airport shuttle fee: IDR 210000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number 9120005320129
Property # 106632429
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Does Oakwood Hotel & Apartments Grand Batam have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
Is Oakwood Hotel & Apartments Grand Batam pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oakwood Hotel & Apartments Grand Batam?
Self-parking is free at this property.
What time is check-in at Oakwood Hotel & Apartments Grand Batam?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Oakwood Hotel & Apartments Grand Batam?
Checkout is at noon.
Does Oakwood Hotel & Apartments Grand Batam provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM-10:00 PM on request. A fee of IDR 210000 per vehicle applies.
Where is Oakwood Hotel & Apartments Grand Batam located?
Situated in the business district, this luxury aparthotel is within 1 mile (2 km) of Grand Batam Mall and Nagoya Hill Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).
Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Excellent hotel and extremely cooperative staff. Excellent location and a being a new hotel everything was in shape . The restaurant manager Ms. Salsa has been so warm & welcoming. Really an asset to have people like her around. I have repeated this hotel & it’s always a pleasure staying with them.
This place is the best in terms of location to Batam grand mall. Just literally a stone throw. Easy access to other parts of Batam as well. Nearby filled with massage and salons. Hotel was clean and spacious.
The 3 best parts were;
1) its right next to a well tenanted mall and old food streets across the roads; directly connected to mall via lift on 8 floor(need to transfer)
2) rooms were relatively well maintained
3) breakfast has a very wide variety of food. Coffee machine has decent coffee
Terence
Stayed 2 nights in Mar 2026
Verified
8/10 Good
Jacqueline
26 January 2026
Liked: Amenities, property conditions & facilities, communication
Very friendly and helpful staff. Rooms are clean.
Jacqueline
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Suresh
25 December 2025
Liked: Cleanliness, amenities, communication
Clean room, convenience, friendly and responsive staff
Suresh
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Shahril
10 February 2026
Liked: Cleanliness, amenities, communication
Everything was good..
Shahril
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Ju Jun
28 December 2025
Liked: Cleanliness, amenities, communication
Smooth check-in and check-out.
Ju Jun
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Siti
5 October 2025
Clean room, friendly staff and mall just 5 min walk.
Siti
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Siti Fatimah
4 December 2025
Liked: Cleanliness, room comfort, communication
Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.
Siti Fatimah
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Jonathan
3 November 2025
Liked: Cleanliness, amenities
Great room, clean and nice bed
Jonathan
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
SengKee Joseph
13 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
great location with Astro Food Court just opposite.
SengKee Joseph
Stayed 1 night in Sep 2025
Verified
8/10 Good
Nur Mohammed
12 February 2026
Liked: Cleanliness, amenities, communication
As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.
Nur Mohammed
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
JAMES
23 April 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and loved the staff
JAMES
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Mohamed Zahril
16 November 2025
Liked: Cleanliness, room comfort, communication
a big mall nearby
Mohamed Zahril
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Yong Jian
20 September 2025
Liked: Cleanliness, property conditions & facilities, communication
next to mall, lots of food around, complimentary layer cake
Yong Jian
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Verified traveller
12 May 2025
Liked: Cleanliness, room comfort, communication
The check in was smooth and the property is well kept.
Verified traveller
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Foo
17 November 2025
Liked: Cleanliness, room comfort, communication
The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.
Foo
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Salisah
9 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is small but new & clean.
Staff ws friendly and polite.
Breakfast spread was generous and varied.
Location is convenient and close to Grand Mall.
Salisah
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
MOKHTAR
19 October 2025
Liked: Cleanliness, room comfort, communication
A great staycation.
Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.