Located in Kraków City Centre neighbourhood, The Garden Collection is connected to a railway/underground station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travellers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Wisla Stadium.
This smoke-free aparthotel features concierge services, tour/ticket assistance and free Wi-Fi in public areas. Each apartment offers free WiFi, a hydromassage shower and a Smart TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
The Garden Collection offers 30 accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with digital channels.
Bathrooms include a shower with a hydromassage showerhead. This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2024.
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 15
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's no app mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of PLN 600 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 8)
Cleaning/housekeeping/linen fee: PLN 60 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 106760056
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Frequently asked questions
Is The Garden Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Garden Collection?
This property doesn't offer parking.
What time is check-in at The Garden Collection?
Check-in begins at 3:00 PM. After-hours check-in is not available.
What time is check-out at The Garden Collection?
Checkout is at 10:00 AM.
Does The Garden Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 170 per vehicle applies.
Where is The Garden Collection located?
Located in Kraków City Centre, this aparthotel is within a 10-minute walk of Malopolska Garden of Arts and Main Market Square. Planty Park and Szczepanski Square are also within 10 minutes. Kraków Główny Station is 26 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
The Garden Collection Reviews
Reviews
8.0
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Location cleanliness, style check in and communication was all perfect. We had a great time enjoying the ease of walking around old town. We could not have had a better place to stay.
Stayed 3 nights in Mar 2026
Verified review
10/10 Excellent
Rachel
27 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The accommodation I had in this Aparthotel was great, very clean, tidy and orderly and with modern decor. Check in was a little longer than expected but I didn’t mind because the location is just fantastic with several options for cafés restaurants and bars and it is only a few minutes away from the core of the old town. Be prepared for a bit of exercise since there is no lift! Overall Krakow offers a lot so it was a brilliant weekend away.
The room was spacious, clean and nicely decorated. The apartment was in a good area, close to the main square and lots of bars and restaurants. The check-in process was straightforward and the apartment felt safe and secure. The only negative was inside the main entrance to the apartment block was a bit run down and the bed in the apartment was sunken in the middle which made it a little uncomfortable.
“The only negative point is that no one nearby seems to recognize the name The Garden Collection, since the sign outside the hotel says The Garden Place, which makes it confusing to find
Stayed 3 nights in Apr 2026
Verified review
10/10 Excellent
Natasha
20 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location only 5 minute walk from main square. Clean and modern appartment.
Stayed 4 nights in Mar 2025
Verified review
10/10 Excellent
Ellie Alicia
6 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy self check in, quick response via email regarding any questions. Clean and modern. Small room but ideal for a couple of nights. Spacious bathroom. Would return and recommend. First time staying at an apartment rather than traditional hotel check in, much easier than expected!
Everything.
No reception.
If you come before your check in- you even can't come in.
The door is close. No way even to have a seat and wait for the check in.
My mom stayed outside!!!
On the web site of expedia.ca no explanation about it.
Like 20 minutes before check in you get a text message with a code for intercom and a special code for a box to pick up your room key. But again no explanation about this procedure on the website . So if you arrive before your check in you stayed outside.
My mom arrived like 2 hours before tried to contact them- no answer.
Tried to come in -close.
No way even to leave a luggage like we use to do in other hotels....
She left them and found a hotel near by and got a perfect welcome and service.
I would like the expedia.ca will contact me for an explanations and a full refund.
Stayed 2 nights in Jun 2026
Verified review
4/10 Poor
Verified traveller
24 October 2024
Liked: Cleanliness
Disliked: Room comfort, communication
The window is on top of your face and the blind is not blocking any sunlight, that means your face will get burnt in the morning when you are still sleeping.
I called the property management about this issue, he said he will get back to me on this but never received any updates afterwards.
I can’t sleep well everyday, like a torturement
Ren, pen og romslig hotel-leilighet med veldig fin beliggenhet, kun 5-7 minutters spasertur fra markedsplassen i hjertet av Krakow.
Stayed 4 nights in Jun 2026
Verified review
8/10 Good
Camilla
5 December 2025
Liked: Cleanliness, amenities, communication
Nemt og bekvemt
Stayed 2 nights in Dec 2025
Verified review
6/10 Okay
Linda Iren
10 October 2025
Liked: Communication
Leiligheten var fin og moderne, nyoppusset! Medium rengjøring på bad - luktet surt.
Trappeoppgang var ekkel, skittent.
Beliggenhet perfekt for shopping og turer.
Smart og enkel selv sjekk inn!
Stayed 3 nights in Oct 2025
Verified review
6/10 Okay
Angie Gabrielle
19 September 2025
Liked: Communication
´Appartement ne ressemblait pas à l’imagine sur Expedia , rideau de veluxe transparent compliqué pour dormir quand le jour est directement sur vous sans possibilité de volet
Stayed 6 nights in Sep 2025
Verified review
2/10 Terrible
Malin
15 September 2025
Disliked: Cleanliness, room comfort, communication
Skittent rom og luktet kloakk. Måtte bestille oss et annet hotellrom.
Stayed 3 nights in Sep 2025
Verified review
8/10 Good
Morgane
12 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bonne literie, super localisation et climatisation nécessaire qui a été très appréciable. Petits moins : chambre au dernier étage sans ascenseur + velux donc lumière du jour dans la chambre dès le levé du soleil. Globalement nous avons passé un très bon séjour.
Stayed 6 nights in Aug 2025
Verified review
10/10 Excellent
Emilie
26 April 2025
Liked: Cleanliness, room comfort, communication
Séjour exceptionnel, chambres magnifiques !
Superbes chambres et magnifique séjour en couple et entre amis ! Nous étions tous très heureux de la décoration, de l'emplacement, des équipements. L’emplacement dans la vieille ville est juste parfait !
Il y a vraiment tout ce dont vous pouvez avoir besoin dans les chambres ! Noter que les parties communes ne sont pas les plus jolies mais l’intérieur des chambres sont somptueuses. Noter aussi qu'il n'y a pas de vraie réception mais le personnel de la réception virtuelle est très facilement joignables par téléphone ou Whatsapp, très réactif et sympathique ! Nous recommandons vraiment à 100% ! Merci pour ces souvenirs inoubliables !
Stayed 4 nights in Mar 2025
Verified review
10/10 Excellent
Emilie
11 April 2025
Liked: Cleanliness, room comfort, communication
Superbes chambres et magnifique séjour ! Nous étions tous très heureux de la décoration, de l’emplacement,
Noter que les parties communes ne sont pas les plus jolies et qu’il n’y a pas de vraie réception. Mais le personnel de la réception virtuelle sont très facilement joignables par téléphone ou Whatsapp et très réactifs !
Stayed 5 nights in Mar 2025
Verified review
6/10 Okay
Lone
21 October 2024
Liked: Cleanliness
Disliked: Room comfort
Dårligere end beskrevet på hotels.com
Værelset var så lille, at man ikke kunne gå oprejst rundt om sengen.
Den baggageopbevaringsservice, der havde fået os til at vælge hotellet, fandtes godt nok - men var ca. 1 km. væk fra hotellet.
Stayed 3 nights in Oct 2024
Verified review
6/10 Okay
Christopher
11 October 2024
Liked: Cleanliness, room comfort
Fint rom og fin beliggenhet.
Kom til en låst dør! Ingen informasjon på forhånd hvordan man kom seg inn i bygget eller hvilket/ rom/leilighet vi skulle bo på å hvordan man fikk tilgang til dette. Måtte selv ta kontakt med overnattingsstedet å be om hjelp, da ordnet det seg! Men dette kunne enkelt ha vært unngått om de bare hadde sendt all informasjon om koder til inngangsdør og leilighets nummer å tilgang til rommet på forhånd. Ellers bra plass