Apartment

BT Homes - Tankah Bay

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Photo gallery for BT Homes - Tankah Bay

A pool with lounge chairs and a wooden deck, surrounded by lush tropical vegetation.
A modern kitchen with a large wooden table set for dining, a stainless steel refrigerator, and a view of the outdoors.
A hotel room with a bed, a TV, a balcony with a view, and a ceiling fan.
A poolside area with lounge chairs and a pergola overlooking the beach.
A hammock over a pool with a wooden deck and outdoor furniture, surrounded by lush greenery.

Reviews

6.0 out of 10

Highlights

  • On the beach
    A rare beachfront property in the area - enjoy direct access to the beach and sea.
  • Discover nearby landmarks
    Close to Soliman Bay

Popular amenities

  • Spa services on site
  • On beach
  • Deck or patio
  • Housekeeping
  • Outdoor pool
  • 24-hour airport shuttle available

Explore the area

View map
Balam Canché, Tulum, QROO, 77772
  • Place, Soliman Bay
    ‪8 min walk‬
  • Place, Cenote Manatí
    ‪4 min drive‬
  • Place, Tulum Mayan Ruins
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪80 min drive‬

Choose your unit

Apartment, 2 Bedrooms, Ocean View (306)

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free wired internet

Apartment, 2 Bedrooms, Ocean View (102)

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free wired internet

Apartment, 2 Bedrooms, Pool Access (301)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

Similar properties

Frequently asked questions

Does BT Homes - Tankah Bay have a pool?

Yes, this property has an outdoor pool.

Is BT Homes - Tankah Bay pet-friendly?

No, pets are not allowed at this property.

What time is check-in at BT Homes - Tankah Bay?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at BT Homes - Tankah Bay?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does BT Homes - Tankah Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1500 per room applies.

Where is BT Homes - Tankah Bay located?

Nestled on the beach, this Tulum apartment building is within 1 mi (2 km) of Soliman Bay and Cenote Manatí. Tulum National Park and Jaguar Park are also within 2 miles (3 km).

BT Homes - Tankah Bay Reviews

Reviews

6.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.6/10

Cleanliness

2.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Check-in

4.8/10

Communication

4.0/10

Listing accuracy

Reviews

Verified review

2/10 Terrible

Disliked: Amenities, communication
BT Homes does not communicate well. They were not timely in responding to sending us to the wrong location. Then when there were issues with the toilets and lack of coffee maker, broken electric kettle, and no hand towels. They just filled the shampoo, conditioner and soap with water to be full. Big hole in the bed room door. They did not respond to questions or concerns with the stay. Do not stay here!!
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Listing accuracy
The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Limpia bonita tranquila
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025