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Apartment

GLOU Shinjuku Family

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Photo gallery for GLOU Shinjuku Family

Front of property
A room with a large mural, a flat-screen TV, and a marble table with yellow flowers.
A staircase with wooden steps leading to a landing.
A hotel room with two beds, a window with curtains, an air conditioning unit, and a view of buildings outside.
A vertical sign for GLOU Shinjuku Family Hotel with contact information.

Reviews

7.2 out of 10
Good

Highlights

  • Discover nearby landmarks
    Near Shinjuku Gyoen National Garden

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Yochomachi 1-10, Tokyo, Tokyo, 162-0055
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Place, Shinjuku Isetan
    ‪18 min walk‬
  • Place, Waseda University
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Choose your unit

View all photos for Basic Twin Room, Non Smoking, City View

A hotel room with two single beds, a large window with curtains, a ceiling light, and a wall-mounted mirror.

Basic Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Basic Twin Room, Non Smoking, City View

A hotel room with two beds, a window with curtains, an air conditioning unit, and a view of buildings outside.

Basic Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Twin Room, Non Smoking, City View

A small, single-room accommodation with a bunk bed, a desk, two chairs, and a small window with curtains.

Economy Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Classic Studio, Non Smoking, City View

A hotel room with two beds, a large mural on the wall, an air conditioning unit, and a view of a building through a window.

Classic Studio, Non Smoking, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

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About this property

GLOU Shinjuku Family

Each apartment features free WiFi, an electric kettle and a flat-screen TV.
GLOU Shinjuku Family offers 4 accommodations with complimentary slippers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Property # 107910934
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is GLOU Shinjuku Family pet-friendly?

No, pets are not allowed at this property.

How much is parking at GLOU Shinjuku Family?

This property doesn't offer parking.

What time is check-in at GLOU Shinjuku Family?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at GLOU Shinjuku Family?

Checkout is at 10:00 AM.

Where is GLOU Shinjuku Family located?

Located in Shinjuku, this apartment building is within 1 mi (2 km) of Shinjuku Gyoen National Garden and Waseda University. Tokyo Imperial Palace and Tokyo Dome are also within 3 miles (5 km). Wakamatsu-kawada Station is 8 minutes by foot and Akebonobashi Station is 8 minutes.

GLOU Shinjuku Family Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 6 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

7.6/10

Cleanliness

8.8/10

Amenities

10/10

Property conditions & facilities

7.4/10

Check-in

7.6/10

Communication

6.8/10

Listing accuracy

Reviews

Verified review

8/10 Good

Konrad

Liked: Cleanliness, check-in, communication, listing accuracy
Walking distance to at least three different train lines makes for getting around Tokyo easier. An abundance of conveniece stores is nice as well
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Nadia

Liked: Check-in, communication, listing accuracy
Clean room small
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, room comfort, communication
There was a family mart and 7-11 within walking distance. Easy access to two train stations. Also close to a steak house open in the evenings. It was easy to access, a great size for families and a safe location.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Plenty of room
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Louis-Xavier

Liked: Cleanliness, property conditions & facilities, communication
Very cozy stay at this hotel. I had some worries about checking in, but the staff kept communicating with me through the app and they were very helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Small but has everything you need
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Kanhaiya

Disliked: Cleanliness, communication, listing accuracy
Room was not clean. Hair on the floor, bed etc. Even the floor seemed dirty. Tried reaching out to Expedia but they wouldn't refund me for the second day. WiFi details were not available and when I reached out to the property they replied the next day.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Robert

Room looks bigger in pictures. No place for luggage. Very small for 4 people. Motion sensor in bathroom for light. If you don’t move light goes out which is a little annoying. People nice. Self check in/out. No room service if you stay more than one day. We managed but very cramped. 2 adults, 1 teenager, 1 child.
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Chai-Peng

Disliked: Cleanliness, communication
While the price was relatively low for a 3-night stay, I was overall disappointed with this one. The room wasn’t very clean: floor had clumps of hair and dust, stains on walls, stains in the bathtub, clumps of lint on the fan screen. The WiFi connection was only available for about 50% miles of the time, and would shut off unpredictably. The heater/AC unit didn’t work at arrival. All of these issues were reported to the host, but the only way to communicate with them is through this Expedia app, and there is a long delay before receiving a response. And the responses were stock phrases or AI-generated, revealing a lack of care. One time it was suggested I provide photos of dirt to email address “————@————.——-“. Didn’t exactly feel like there was much sincerity with providing service. I’m old-fashioned, and much prefer to communicate directly with a human voice. There’s just a lack of communication and follow-up. There was somebody sent to check out the heater after the first night. It was fixed but again, it was not communicated to us.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, check-in, communication, listing accuracy
Très accessible par le métro. Instructions de l’hôte très clair. Appartement dans un quartier tranquille. Confortable, propre, très bon rapport qualité prix.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Amiel

Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Raul

Stayed 1 night in Jul 2025