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Apartment

Rakuten STAY TERRACE Hakone Kowakudani

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

Exterior
Terrace/patio
Exterior
Room
View from room

Reviews

9.6 out of 10
Exceptional

Highlights

  • Family fun awaits
    Top-rated for families.
  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Travel with ease
    Guests love the location for easy access to top-rated transport.
  • Discover nearby landmarks
    Walk to Hakone Open Air Museum

Popular amenities

  • Self-parking included
  • Washer/dryer
  • Air-conditioning
  • Free Wi-Fi
  • Onsen
  • Refrigerator
The current price is NZ$427
5 Jul - 6 Jul

Explore the area

View map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪16 min walk‬

Choose your unit

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

Living area

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 170 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

Living area

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

Living area

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Stayable Showroom, No pets allowed, Non Smoking

Living area

Stayable Showroom, No pets allowed, Non Smoking

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

Living area

[D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

Room

[D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

Room

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for [E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

Room

[E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

  • Mountain view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

Room

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

Living area

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for [G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

View from room

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Room

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10
  • Free Wi-Fi

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Room

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6
  • Free Wi-Fi

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Room

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6
  • Free Wi-Fi

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About this property

Rakuten STAY TERRACE Hakone Kowakudani

This smoke-free apartment building features free self-parking, free Wi-Fi in public areas and a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a washer/dryer. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a stovetop and premium bedding.
Rakuten STAY TERRACE Hakone Kowakudani offers 23 accommodations with washers/dryers and complimentary bottles of water. Beds feature premium bedding. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include rice cookers and a hairdryer.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Property # 109393638
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Rakuten STAY TERRACE Hakone Kowakudani pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rakuten STAY TERRACE Hakone Kowakudani?

As of 2 July 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY TERRACE Hakone Kowakudani on 5 July 2026 start from NZ$427, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rakuten STAY TERRACE Hakone Kowakudani?

Self-parking is free at this property.

What time is check-in at Rakuten STAY TERRACE Hakone Kowakudani?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Rakuten STAY TERRACE Hakone Kowakudani?

Checkout is at 10:00 AM.

Where is Rakuten STAY TERRACE Hakone Kowakudani located?

Located in Kowakudani, this apartment building is within 1 mile (2 km) of Chisuji Falls, Hakone Kowakien Yunessun and Hakone Open Air Museum. Hakone Hot Springs is 3 mi (4.8 km) away. Kowakidani Station is only a 4-minute walk and Hakone Miyanoshita Station is 18 minutes.

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 138 out of 168 reviews
Rating 8 - Good. 19 out of 168 reviews
Rating 6 - Okay. 9 out of 168 reviews
Rating 4 - Poor. 0 out of 168 reviews
Rating 2 - Terrible. 2 out of 168 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Check-in

8.6/10

Communication

9.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Shawn

Liked: Cleanliness, check-in, listing accuracy
Safe, clean, awesome
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, communication
We like this hotel as it is cozy and spacious. The hotspring at room is fab!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this property! Perfect place for a stay-in get-away. Very relaxing and the onsen was AMAZING!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome room, loved onsen tub and foot bath. A little dangerous to walk to train station as road didn’t have a sidewalk for the majority of the walk.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Brianna

Liked: Amenities, property conditions & facilities, communication
Easy and spacious, great for groups.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

It was good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was excellent. Amazing facilities, clean and modern.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ange

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
What a treat it was to stay in this accommodation near the end of our trip through Japan. It was a great place to relax and made accessing Hakone's attractions very easy. Wish we could have stayed for more nights! We were disappointed that more coffee pods were not provided by the host for the advertised in-room coffee maker (rare in Japan) - only three for our multiple night stay with two adults. Trekking up and down from the 7-eleven with to-go cups wasn't ideal. That said, the room amenities and complimentary snacks/beverages were appreciated.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort, communication
Amazing hotel with great facilities, highly recommend
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, communication
Amazing place. Just book it.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern hotel, thoughtful amenities. Loved it
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Saif Ali

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel, private onsen was amazing. Accessible to bus and train
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yenmi

Liked: Cleanliness, property conditions & facilities
It's a very good hotel, we all had very time, and enjoy the facilities in the unit . Very clean and spacious.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Arun

Liked: Cleanliness, room comfort, communication
Great property. Location is a 6-7 mins walk from the station. Can be a little inconv with luggage. Overall was superb. Will surely come back and stay here.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this place - private onsen, foot bath and sauna; so much space; very modern, clean and comfortable. Location was convenient- only 5 minutes walk from Kowakudani station ( although be aware that the walk is along curvy roads and parts of the walk have no footpath so it can be a bit dangerous at night). The only negative is there is no front desk and therefore no luggage forwarding or storage before checkin or after checkout.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, private onsen was amazing.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Colton

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very peaceful stay, sad that a lot of the restaurants around the place closes for the day near the time of check in.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, communication
Relaxing atmosphere. Spacious room. Very high tech place. Great location for transportation of bus and more importantly -> train station for a mountainous villas & towns.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zhanbang

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's an amazing experience in the hotel. Huge space for family even with 10 people. I was so surprised by the extraordinary Outdoor/indoor Onsen, Sauna, Stone spa in the house! Everything was clean and tidy! And the check-in was so smooth and easy! The only thing not that perfect was the internet speed, which made the streaming channel (Youtube, Netflix) on TV didn't smooth enough.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Odelyn

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time here but they could've provided better food options considering how remote the location is and there weren't any restaurants nearby! Check out was also an hour earlier than most of the hotels we stayed at.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onsen tub in room was fantastic
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ming Hin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room is very clean and tidy. I like the most is the size of the room and the Onsen.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Edwin

Liked: Cleanliness, room comfort, communication
The olace is very quiet and great as a getaway! However, lack of rubbish clearing stations is something we face a problem with.
Stayed 3 nights in Nov 2025