Located in Kowakudani, a neighbourhood in Hakone, Rakuten STAY TERRACE Hakone Kowakudani is near a train station. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hakone Gora Park and Ōwakudani. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting.
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Chisuji Falls - 11 min walk - 0.9 km
Okada Museum of Art - 13 min walk - 1.2 km
Hakone Open Air Museum - 15 min walk - 1.3 km
Hakone Kowakien Yunessun - 16 min walk - 1.4 km
Getting around
Kowakidani Station - 4 min walk
Hakone Miyanoshita Station - 18 min walk
Tokyo (HND-Haneda) - 128 min drive
Restaurants
箱根餃子センター - 2 min drive
CAFE Ryusenkei - 16 min walk
The Hakone Open-Air Museum Café - 2 min drive
ダイニングはこね - 2 min drive
鮨・天麩羅 風月 - 3 min drive
About this property
Rakuten STAY TERRACE Hakone Kowakudani
This smoke-free apartment building features free self-parking, free Wi-Fi in public areas and a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a washer/dryer. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a stovetop and premium bedding.
Rakuten STAY TERRACE Hakone Kowakudani offers 23 accommodations with washers/dryers and complimentary bottles of water. Beds feature premium bedding. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided.
Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include rice cookers and a hairdryer.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Property # 109393638
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Is Rakuten STAY TERRACE Hakone Kowakudani pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Rakuten STAY TERRACE Hakone Kowakudani?
As of 15 October 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY TERRACE Hakone Kowakudani on 7 January 2027 start from NZ$546, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Rakuten STAY TERRACE Hakone Kowakudani?
Self-parking is free at this property.
What time is check-in at Rakuten STAY TERRACE Hakone Kowakudani?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Rakuten STAY TERRACE Hakone Kowakudani?
Checkout is at 10:00 AM.
Where is Rakuten STAY TERRACE Hakone Kowakudani located?
Located in Kowakudani, this apartment building is within 1 mile (2 km) of Chisuji Falls, Hakone Kowakien Yunessun and Hakone Open Air Museum. Hakone Hot Springs is 3 mi (4.8 km) away. Kowakidani Station is only a 4-minute walk and Hakone Miyanoshita Station is 18 minutes.
Rakuten STAY TERRACE Hakone Kowakudani Reviews
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Lizbeth
10 July 2026
Liked: Cleanliness, check-in, listing accuracy
Modern, clean and well equipt apartment. Beautifully furnished, new appliances, projector and screen and sauna was a bonus. Highly recommend. Convenient location close to railway station and connection to bus route
This is a great hotel with private onsen in each room. It’s right off the Chokokunomori station at the switch back on the road. A 5 minute walk. It is self check-in and was very spacious. Booked last minute and got a great deal!
The place was spacious; the facilities were nice like home! There was a kitchen with kitchenwares and utensils and laundry too!
Stayed 1 night in Jun 2026
Verified review
10/10 Excellent
Andrew
9 June 2026
Liked: Cleanliness, check-in, listing accuracy
The best hotel I have stayed in my life. I wished I had booked it longer. The perfect place to relax. The attraction nearby were not interesting, but this hotel made up for it.
The most amazing stay in Hakone! It truly felt like a retreat and wished I would have stayed an extra night. We rented a car during our stay and it was easy to navigate from hotel to the lake. Room was huge and had everything we could have ever needed. Onsen was great and the balcony view was absolutely beautiful. Will definitely be back!!
Stayed 2 nights in May 2026
Verified review
10/10 Excellent
Alejandra No
17 May 2026
Liked: Cleanliness, check-in, listing accuracy
Clean and very big room with all the necessary ameneties - the prívate onsen are amazing.
My only sugestión is that the location is quite isolated probably next time we would choose another one but the room 10/10
Amazing room, private onsen, comfortable king size beds. Only downside was not being able to store luggage after checkout but there are luggage lockers in most train and ropeway terminals. Room was more like an apartment and very comfortable.
No staff at property. Laundry in room was great. Specious rooms, very comfortable stay- felt like home. Location is not great. Limited dining options if you want to eat out.
Loved this place. It had all the amenities you could ask for and it was super clean. We really enjoyed the hot spring foot bath on the porch. Only issue I had was that our tour we were on before reaching here finished early, so we got to the property 2 hours before check in time. You couldn't access the common area to wait for check in nor were there any benches outside, so we ended up sitting on the ground under the hot sun - would have been nice if they had had a small shaded area with bench outside that we could have waited in.
Quiet, clean, modern and family friendly property. Good location, near subway and bus station to access attractions in the area within very reasonable amount of time. Property has plenty of space with private dry sauna and hot spring tub for convenient access. Wish that we have abundance of time to spend and enjoy this property. Highly recommended for winding down and quiet family time away from the bustling cities.
Stayed 2 nights in May 2026
Verified review
10/10 Excellent
arash
26 May 2026
Liked: Cleanliness, check-in, listing accuracy
Very modern, clean and comfotable, with inroom onsen and sauna with red light and outside footbath in every suit, even a telescope and a projector.
The only downfall is its not walking distance to any stores or restaurants you need to take a cab.
Loved the room, great for families and kitchen well equipped. The onsen and sauna were a great addition to the stay.
Would recommend that you bring food supplies as only one place near the station to get food.
Stayed 1 night in Apr 2026
Verified review
8/10 Good
Jason
16 May 2026
Liked: Cleanliness, listing accuracy
Nice clean place, however don’t come early as they are very strict with there check in time of 3pm
Stayed 2 nights in May 2026
Verified review
8/10 Good
Joanna
28 May 2026
Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
The living room & dining rooms where spacious & everything very tidy & clean & washing machine fabulous as was the outdoor entertaining area but the check in process was quite difficult & trying to speak with staff was also difficult but property was fabulous
Stayed 3 nights in May 2026
Verified review
10/10 Excellent
Shawn
21 March 2026
Liked: Cleanliness, check-in, listing accuracy
Safe, clean, awesome
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Jessica
23 December 2025
Liked: Cleanliness, amenities, communication
We like this hotel as it is cozy and spacious. The hotspring at room is fab!
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Julia
21 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this property! Perfect place for a stay-in get-away. Very relaxing and the onsen was AMAZING!