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KL Grand Service Suite at Times Square

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Photo gallery for KL Grand Service Suite at Times Square

A rooftop pool area with multiple pools, palm trees, and lounge chairs.
A high-rise hotel with multiple floors, prominent signage, and a modern architectural design.
A gym with treadmills, elliptical machines, and free weights.
A hotel room with a large bed, a green upholstered headboard, a white bedspread, a blue pillow, a small round table, and a chair.
An outdoor patio with tables and chairs, covered by blue umbrellas, and surrounded by palm trees.

Reviews

7.8 out of 10
Good

Highlights

  • Private spa tub
    A rare find - unwind in your own luxurious private space.
  • Discover nearby landmarks
    Near Berjaya Times Square

Popular amenities

  • 3 outdoor pools
  • Private indoor spa pool
  • Self-parking available
  • Kitchenette
  • Air-conditioning
  • Garden

Explore the area

View map
1,jalan imbi , jalan Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Choose your unit

View all photos for Standard Room, 1 Bedroom, Private Bathroom, Pool View

A bed with a towel arranged in a swan shape.

Standard Room, 1 Bedroom, Private Bathroom, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Studio

A hotel room with a bed, two bedside tables with lamps, a shower area, and a painting on the wall.

Standard Studio

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, 2 Bathrooms, City View

A hotel room with a large bed, a green upholstered headboard, a white bedspread, a blue pillow, a small round table, and a chair.

Family Apartment, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Bedroom, Private Bathroom, City View

A modern living room with a sofa, a red table with water bottles, a TV, and a stone wall.

Superior Room, 1 Bedroom, Private Bathroom, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

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About this property

KL Grand Service Suite at Times Square

Along with 3 outdoor pools, this smoke-free apartment building has a fitness centre and a poolside bar. WiFi in public areas is free. Additionally, a sauna, self parking and a children's pool are on-site. Each apartment boasts an indoor private hot tub and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
KL Grand Service Suite at Times Square offers 20 air-conditioned accommodations with indoor private hot tubs and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes desks and kitchen islands. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MYR 100 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 250 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MYR 50 (one-way), (up to 18 years old)
  • Self-parking fee: MYR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 109515586
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does KL Grand Service Suite at Times Square have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 9:00 AM.

Is KL Grand Service Suite at Times Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at KL Grand Service Suite at Times Square?

Self-parking is available for MYR 25 per day.

What time is check-in at KL Grand Service Suite at Times Square?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at KL Grand Service Suite at Times Square?

Checkout is at noon.

Does KL Grand Service Suite at Times Square provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 250 per vehicle applies.

Where is KL Grand Service Suite at Times Square located?

Located in Imbi, this apartment building is within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 1 mile (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 6 minutes.

KL Grand Service Suite at Times Square Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.6/10

Cleanliness

8.8/10

Amenities

8.6/10

Property conditions & facilities

5.2/10

Check-in

8.0/10

Communication

5.2/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Miho

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is easy to access and the room is cozy. And staff was excellent, always available via chat to support us staying there.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

debbie

Liked: Cleanliness, amenities, communication
One bedroom apartment was very good, clean, good AC, microwave, kettle and small fridge but no other kitchen equipment- but adequate for my needs. Great location and amazing pool area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

FOWAD

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and very good service 👏 👍 👌
Stayed 20 nights in Jun 2025
Verified review

10/10 Excellent

Kerry

I had a nice stay at this hotel located in Berjaya Times Square complex. Everything you need is located right in the building including indoor amusement park. The room was comfortable and management quick to respond with anything you may need.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Amjad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Thank you to Muner if you want to stay there just ask for mahdi and muner they are the best
Stayed 10 nights in Jul 2025
Verified review

10/10 Excellent

MUHAMMAD IKHWAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
All safe and comfortably. Thank You for great place to stay. Much appreciated.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Perfect apartment. Clean and spacious. Monir's the man! Always there to help you 24/7.
Stayed 1 night in May 2025
Verified review

8/10 Good

Sonia

Liked: Cleanliness
Disliked: Communication
Had to move to another unit as the first one had cockroaches and dirty smelly bathroom. The next one was better. They’re old units, needs renovation but good enough as the area was central
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Stefano

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property is in horrible conditions. Terrible experience, below decency.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Toshihiro

Disliked: Cleanliness, check-in, listing accuracy
部屋からはペトロナスツインタワーKLタワーも見渡せ、眺望は素晴らしく良かった。だけど、部屋の広さは申し分ないのだが、設備は古く、シャワーも初日の夜しか温水が出なかった。あと、チェックインの仕方がとても戸惑うものであった。ただ、担当のモニールさんには親切に対応していただいた。モニールさん、ありがとう。
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

ChoiTing

Liked: Communication
Disliked: Cleanliness, check-in, listing accuracy
酒店房間很舊,與相片不符合,酒店房有些位置的垃圾沒有清潔乾淨,在梳化上見到有小蟑螂
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, communication
Merci pour tout munir! Tout etait parfait! Foncez!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yuta

Liked: Cleanliness, amenities, property conditions & facilities, communication
客室もキレイで眺望もすごく良かったです ショッピングモールも併設されててとても便利でした 買い物や交通の便も良くマレーシアに行くときはまた泊まりたいです
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

MICHIKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
担当のminorとても親切で助かりました。 ロケーションも良かったです。
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Bernard

Liked: Cleanliness, room comfort, communication

洗手間

房間具體不錯，但是洗手間水喉漏水沒有修理，洗澡花灑坏了也沒來更換。厠所還有點難聞的臭味！
Stayed 4 nights in Jul 2025