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Port Stephens Koala Sanctuary

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Photo gallery for Port Stephens Koala Sanctuary

A campsite with three tents, surrounded by dense greenery and trees.
A swimming pool with a curved edge, surrounded by a brick patio, and shaded by trees and umbrellas.
A treehouse with a balcony, a ceiling fan, and a window.
A bedroom with a large bed, a smaller bed, a chair, a desk, and a balcony with a view.
A sign for the Koala Sanctuary in Port Stephens.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Near Tomaree National Park

Popular amenities

  • Outdoor pool
  • Spa pool on site
  • Self-parking included
  • Laundry room
  • Air-conditioning
  • Barbecue

Explore the area

View map
562 Gan Gan Road, One Mile, NSW, 2316
  • Place, Tomaree National Park
    ‪2 min walk‬
  • Place, One Mile Beach Reserve
    ‪1 min drive‬
  • Place, Nelson Bay Golf Club
    ‪6 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪28 min drive‬

Choose your unit

View all photos for 1 Bedroom Suite

A neatly made bed with a koala pillow, a framed botanical print on the wall, and a bedside table with a lamp.

1 Bedroom Suite

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for One Bedroom Suite Plus

A neatly made bed with white linens, a koala pillow, and a red pillow. There are two bedside tables with lamps, a framed picture on the wall, and a wooden headboard.

One Bedroom Suite Plus

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Deluxe Glamping Tent

A treehouse with a wooden deck and a covered area, surrounded by trees.

Deluxe Glamping Tent

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Glamping Tent

A campsite with three tents, surrounded by dense greenery and trees.

Superior Glamping Tent

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Accessible Superior Tent

A tented accommodation with a covered deck, surrounded by natural vegetation and trees.

Accessible Superior Tent

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for 1 Bedroom Suite (with Bathtub)

A neatly made bed with a koala pillow, two bedside lamps, and a framed picture on the wall.

1 Bedroom Suite (with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

Studio Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Port Stephens Koala Sanctuary

Along with an outdoor pool, this campsite has a coffee shop/cafe and a hot tub. Self parking is free. Other amenities include laundry facilities, free newspapers and tour/ticket assistance. All 40 accommodations provide conveniences such as fridges and microwaves, plus coffee makers and flat-screen TVs. Other amenities available to guests include electric kettles, ceiling fans and hairdryers. Housekeeping is available once per stay.
Port Stephens Koala Sanctuary offers 40 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can make use of the in-room fridges and microwaves. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

An outdoor pool and a hot tub are on site.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 PM - 4:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Property # 10983411
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Does Port Stephens Koala Sanctuary have a pool?

Yes, this property has an outdoor pool.

Is Port Stephens Koala Sanctuary pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Port Stephens Koala Sanctuary?

Self-parking is free at this property.

What time is check-in at Port Stephens Koala Sanctuary?

Check-in start time: 2 PM; check-in end time: 4 PM. After-hours check-in is not available.

What time is check-out at Port Stephens Koala Sanctuary?

Checkout is at 10 AM.

Where is Port Stephens Koala Sanctuary located?

Situated near the beach, this campsite is 2.7 mi (4.4 km) from Toboggan Hill Park and 2.7 mi (4.4 km) from Salamander Bay Square. Nelson Bay Golf Club and Fly Point Marine Reserve are also within 6 mi (10 km).

Port Stephens Koala Sanctuary Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 154 out of 216 reviews
Rating 8 - Good. 50 out of 216 reviews
Rating 6 - Okay. 10 out of 216 reviews
Rating 4 - Poor. 2 out of 216 reviews
Rating 2 - Terrible. 0 out of 216 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Check-in

10/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Joceline

Liked: Cleanliness, check-in, communication, listing accuracy
Fantastic room, comfortable bed and relaxing environment.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and glamping tent was amazing within the koala sanctuary. Great to hear about the koala hospital and rehabilitation work and to see the sanctuary residents. Staff were very friendly and knowledgeable. Close to Nelson Bay, 1 mile beach and Shoal Bay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, clean, spacious and wonderful air con. Very cool to stay on the sanctuary
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Tai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great family location
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, communication
Wonderful stay, our second time and we’d gladly return again!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Antony

Liked: Cleanliness, room comfort, communication
Get family holiday
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
The Glamping tent was well equipped with mini bar , tea & coffee and milk. THe bathroom ammenities were excellent with white fluffy towels and the bed was possibly the best I have ever slept in. The free morning tour was enjoyable and informative and the staff were all friendly and happy. we enjoyed our stay Thank you.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Caryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful gardens and environment to walk around. Clean . Beautiful pool area, Accomadation stunning. Staff very friendly and approachable.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, check-in, communication, listing accuracy
The most comfortable glamping we have ever done. Spacious, clean and had everything we needed including AC. Loved the night time when you could see so many stars as no light pollution and hear the animals all around. You have a tour of the koala sanctuary before it opens which was superb. The local beach you can walk to was amazing too. Highly recommend the stay. We actually saw a wild koala on the site too.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, amenities, communication
Room was great although the tented villas looked fab wish we had booked one of those ! Nice swimming pool area Handy to use washing machine And obviously the highlight are the Koalas ❤️
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort, communication
Absolutely wonderful highly recommend
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Carlie

Liked: Amenities, property conditions & facilities, communication
Well set out as a koala sanctuary and very accommodating . Tents have everything you would have or need in a 5 star motel room
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Wai Li

Liked: Cleanliness, communication
Good to stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Chantal

Liked: Cleanliness, amenities, property conditions & facilities, communication
The accommodation is excellent, comfortable, clean and cheerful. The surrounds landscape gardens are beautiful and interesting. have already recommended this Sanctuary to our friends.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness
The accomodation and communication upon arrival was great
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort, communication

Simply blissful

Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
We thoroughlu enjoyed our stay at the koala sanctuary. The accommodation was exceptionally clean, comfortable amd well equipped. The staff were enthusiastic, pleasant and knowledgable. Nelson and Anna Bay are beautiful beaches nearby and we enjoyed our dolohon cruise and visit Tamoora natioan park. It was great to support the excellent work done by the centre by staying here. Highly recommended
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sarajane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful serene property
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Kerry

Liked: Cleanliness, room comfort, communication

Nice weekend stay.

We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, room comfort, communication
Great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ann-Maree

Liked: Cleanliness, amenities, property conditions & facilities, communication
Koalas
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.
Stayed 3 nights in Oct 2023

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